Under the supervision and direction of a School Principal, to assure the smooth and efficient operation of student registration and student attendance so that the school office’s maximum positive impact on the education of children can be realized; to act as receptionist for the school, greeting all visitors courteously, determining their needs, checking appointments and directing or escorting to various locations or staff. The incumbents in this classification provide the school community with responsible school administrative assistance, which directly supports student learning.

**ESSENTIAL FUNCTIONS, TASKS AND DUTIES**:

- Act as receptionist for the school; greet and receive public, parents, students, vendors, etc. in a courteous manner; monitor all persons entering and exiting the school; maintain visitor log; direct or escort visitors to various locations or staff members; conduct school tours as necessary.
- Assure that customer service is at the forefront of all office staff interactions and that the office is welcoming and supportive of all stakeholders.
- Operate a telecommunications system; receive incoming calls; record information as required; transfer calls to appropriate department/staff; respond to inquiries and/or takes messages and distributes to appropriate office/staff.
- Track attendance accounting of all students using the County Student Information Systems; input attendance codes; prepare tardy slips; create list of verified and unverified absences; prepare weekly and monthly attendance reports.
- Prepare and maintain all necessary documents related to student attendance accounting (e.g., daily phone logs, SART and SARB attendance letters, weekly attendance/teachers, etc.).
- Explain school and District procedures to pupils, staff and public; maintain records and files related tostudents
- Serve as the first point of communication for new student enrollment, registration and transfer of records,custody issues, and Child Protection Services (CPS) issues.
- Confer with parents and students in the process of enrolling, registering, recording early student pick-ups,
- releasing and transferring students.
- Administer first aid to students in the absence of the District Nurse or Health Technician
- Maintain a variety of files, documents and student files and records (e.g., emergency cards, reports,student cumulative files, immunizations, daily attendance logs, perfect attendance certificates, studentlists, volunteer/visitor log, student sign-out log, etc.).
- Assure each family completes confirmation of data on Parent Portal on an annual basis.
- Receive, sort and distribute incoming and outgoing mail.
- May collect and direct money and funds for various purposes.
- May process employee time sheets; assist substitute teachers with time sheets and school operations.
- May be responsible for purchase requisitions, employee reimbursements and budget information.
- Operate a variety of office machines including computers, copiers and communications equipment
- Assume the role of lead person in the office in the absence of the assist School Administrative Assistant;assist School Administrative Assistant and Health Technician the performance of their duties.
- May cover student supervision location in the event of employee absence or meeting.
- Assist with coordination of student discipline (e.g., In School Suspension, lunch and recess detention)
- Perform lunch counts, cafeteria reporting and lunch program accounting as needed.
- Perform other functions, duties and tasks related to the class as assigned.

**Knowledge of**:

- Customer service skills
- Modern office practices, procedures and equipment
- Proper use and operation of a telecommunications system; proper telephone techniques and etiquette
- Letter and report preparation techniques
- Data management; storage and retrieval systems
- Principles of office management and organization
- General goals of public education
- Computational methods
- Correct English usage including grammar, spelling, punctuation and vocabulary
- Interpersonal skills including use of tact, patience and courtesy
- Basic first aid

**Skills**:

- Keyboarding accurately at an acceptable rate of speed
- Perform basic arithmetic calculations
- Establish and maintain a variety of complex and sensitive files and records
- Establish and maintain cooperative working relationships with staff, students and the public

**Ability to**:

- Perform responsible clerical and secretarial work independently and effectively
- Analyze difficult and sensitive situations and adopt an appropriate course of action
- Understand and carry out oral and written instructions
- Assemble and compile data/information and prepare reports
- Maintain complex files and records
- Understand and carry out oral and written instructions
- Operate a variety of office equipment including computers, fax machines and copiers
- Meet schedules and timelines
- Maintain confidentiality and positive attitude