IT Service Desk Specialist

Job Description : - 3 - 8 years' experience in customer ServiceDesk or Help Desk environment. - Handle Tier 1 help desk escalations through the company's internal ticketing system. - Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. - Perform basic windows...

Job Description : - 3 - 8 years' experience in customer ServiceDesk or Help Desk environment. - Handle Tier 1 help desk escalations through the company's internal ticketing system. - Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. - Perform basic windows...

We are looking for a highly motivated Service Desk Specialist to join The HelloWorld team. As a Service Desk Specialist, you will be responsible for delivering exceptional customer service, resolving technical issues, and ensuring a positive customer experience.ResponsibilitiesDeliver Exceptional Customer Service: Interact with customers through various...

As a key member of our team, the Senior Service Desk Analyst will play a crucial role in managing advanced technical issues, mentoring junior team members, and ensuring the smooth operation of the service desk.Key Responsibilities:Provide second-level technical support for escalated incidents and service requestsTroubleshoot and resolve advanced hardware,...

Role ProfileThe Senior Service Desk Analyst plays a key role in managing advanced technical issues, mentoring junior team members, and ensuring the smooth operation of the service desk. This role requires strong technical expertise, analytical skills, and the ability to handle escalations while ensuring end-user satisfaction.The successful candidate will...

Key Responsibilities:As a Service Desk Operations Director, you will be responsible for leading the technical operations of our service desk team, providing expert-level technical support, and driving business results through process improvement initiatives.You will have a proven track record of managing a service desk team and resolving complex technical...

Job Overview:We are IT AISA, a leading provider of technical services, and we are seeking a highly skilled IT Service Desk Manager to join our team. As a Technical Support Team Lead, you will be responsible for overseeing the technical operations of our service desk team, providing expert-level technical support, and leading the team in diagnosing and...

We are looking for a Service Desk Team Lead for one of our clients. Your job scope is as follows : - Provide expertise and advanced-level technical support to technician and end-users. - Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex technical...

Job Description : There is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office. - Employee to operate from Infosys Bangalore office as per shift requirement (24x7). - 3 - 4 years' experience In customer service or a help desk environment; interest in IT field a plus. - Handle Tier 1 help desk escalations through...

About the Role:As an IT Service Desk Professional at IT AISA, you will play a vital role in ensuring the smooth operation of our organization's IT systems. Your primary responsibility will be to provide top-notch technical support to end-users, helping them overcome various technical challenges and improving their overall user experience.Key...

Job Description : We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows : - Provide advanced-level technical support to end-users via phone, email, and in-person. - Assess and qualify the request. - Diagnose and troubleshoot hardware, software, and network issues. - Assist with the installation,...

Job Description : There is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office. - Employee to operate from Infosys Bangalore office as per shift requirement (24x7). - 3 - 4 years' experience In customer service or a help desk environment; interest in IT field a plus. - Handle Tier 1 help desk escalations through...

Job Description : There is a client alignment and Infrastructure is up and running for Helpdesk from Infosys Bangalore office. - Employee to operate from Infosys Bangalore office as per shift requirement (24x7). - 3 - 4 years' experience In customer service or a help desk environment; interest in IT field a plus. - Handle Tier 1 help desk escalations through...

Job Description :We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows :- Provide advanced-level technical support to end-users via phone, email, and in-person.- Assess and qualify the request.- Diagnose and troubleshoot hardware, software, and network issues.- Assist with the installation, configuration,...

At LTIMindtree, we are seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our service delivery team, you will play a critical role in ensuring the smooth operation of our 24x7 command centre duties.This position requires strong formal conduct of operations skills, technical expertise, personal accountability, and...

We are hiring for Service Desk SpecialistLooking for Immediate joiner or 30days Experience: 1 - 7 years Location: Mumbai, Pune, Hyd, Chennai, Bangalore. Job Description:-Incident Resolution Manage incidents and service requests that require deeper technical troubleshooting beyond L1 supportIntermediate Troubleshooting Diagnose and resolve issues related to...

We are looking for a Service Desk Technician for one of our clients. Your job scope is as follows : - Provide advanced-level technical support to end-users via phone, email, and in-person. - Assess and qualify the request. - Diagnose and troubleshoot hardware, software, and network issues. - Assist with the installation, configuration, and maintenance of...

About the Role: The Junior Service Desk Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical issues, logging incidents, and escalating more complex problems to higher levels of support. The position is focused on delivering excellent customer service and...

We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows:Provide advanced-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer...

Company OverviewWe are a leading IT service provider with a strong presence in the industry.SalaryCompetitive salary and benefits package.Job DescriptionAs a Help Desk Support Engineer, you will be responsible for providing technical support to our clients. Your primary focus will be on resolving Tier 1 help desk escalations through our internal ticketing...