Front Office Manager

7 days ago

Vadodara, India Seven Consultancy Full time

JOB DETAILS


1. Trains, cross –trains, and retrains all front office personnel.
2. Participates in the selection of front office personnel.
3. Schedules the front office staff.
4. Supervises workload during shifts.
5. Evaluates the job performance if each front office employee.
7. Maintains working relationships and communicates with all departments.
8. Maintains master key control.
9. Verifies that accurate room status information is maintained and properly communicated.
10. Resolves guest problems quickly, efficiently, and courteously.
11. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
12. Reviews and completes credit limit report.
FUNCTIONAL AREA
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