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Customer Support

3 weeks ago

Navi Mumbai, Maharashtra, India Neorems Services PVT LTD Full time
an experienced customer service manager who will be responsible for leading a team and ensuring exceptional service delivery in all aspects of freight forwarding (air,sea,road). one point of contact for internal department and external clients.responsibilities team leadership & development client relationship management operations support /issue resolution process improvement : kpi monitoring & reporting ,compliance & documentationqualifications bachelor's degree or equivalent experience 7+ years' of experience in ff customer service , with at least 2+yrs in managerial role/strong knowledge of international freight processes,incoterms and customs regulations excellent written and verbal communication skills proficiency in microsoft office suite (outlook, excel, word, powerpoint, etc.

Experience

6 - 8 Years

No. of Openings

1

Education

Any Bachelor Degree

Role

Customer Support Manager

Industry Type

Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

Gender

Female

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office