Sales Executive – Tours

1 week ago

Thiruvananthapuram, India CONNECTING 2 WORK Full time

Responsibilities: Promote and sell domestic and international tour packages to individual clients, groups, and corporate customers. Respond to inquiries via phone, email, and walk-ins, providing detailed information about tour options, prices, and services. Convert leads into confirmed bookings by understanding client needs and offering suitable tour packages. Build and maintain relationships with clients, ensuring high levels of customer satisfaction. Customize tour itineraries based on customer preferences, budget, and travel requirements, collaborating with the operations team to deliver. Provide pre- and post-sales support to clients, answering questions, resolving issues, and ensuring a smooth travel experience. Achieve and exceed sales targets by actively seeking new clients and promoting available tour packages. Stay updated on current travel trends, destination knowledge, visa regulations, and competitor offerings to provide informed recommendations. Assist in creating promotional campaigns, offering ideas to attract new clients and retain existing ones. Prepare regular sales reports to track performance and share insights with the management team. Key Requirements: Proven experience in a sales role, preferably within the travel and tourism industry. Good knowledge of domestic and international tour destinations, packages, and travel products. Strong communication and interpersonal skills, with the ability to engage clients and close deals. A customer-centric approach with a passion for delivering excellent service. Ability to work in a target-driven environment and meet sales goals. Proficiency in using CRM tools and Microsoft Office. A degree or diploma in travel, tourism, or a related field is preferred but not mandatory. Benefits: Competitive salary with performance-based incentives. Travel perks and discounts on company tour packages. Opportunities for career growth and professional development.

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