Technical L1 support

**DT Support L1 Profile** **Experience** 3 -5 years of relevant experience **Office Time** 9:00 AM - 6:30 PM, Mon-Friday. Skeletal support for Saturday **Office Location** CNHi Gurgaon **Skills and** Manage the engineer teams for all covered technologies Ability to lead, motivate, and develop people in the competence area Supervise daily...

**Responsibilities**: - Help resolve software and technical questions for the customer efficiently and effectively - Gather the required information necessary in order to best handle customer query and technical inquiries - Manage customer expectations regarding estimated response times for issue resolution - Meet SLAs like response and resolution times by...

Job Description: L1 Support Engineer (Windows/Linux on AWS) Job Title: L1 Support Engineer Job Overview : We are seeking a proactive L1 Support Engineer to deliver first-line technical support for Windows and Linux operating systems hosted on AWS virtual machines (VMs). In this role, you will monitor AWS environments, troubleshoot OS issues, apply system...

About the job : At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world's largest global brands. Some of the largest brands are already using Netomi AI's platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your...

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Job OverviewThe Teleperformance Global Services Private Limited is seeking a skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing top-notch technical support to customers via multiple communication channels, including phone, email, and chat.ResponsibilitiesRespond to customer inquiries in a...

Role : Sr. Technical Support Engineer (Team Lead Role)Location: Gurgaon (WFO)What you'll be Responsible for?Provide support to internal / external customers while adhering to the set SLA parameters.Facilitate calls with customers to explain/resolve/address the issues raised to technical support teamPerform initial troubleshooting, do analysis, test service...

What does it mean to be a 3rd Level Technical Support Subject Matter Expert (SME) in the world’s #1 discovery platform? You will be an essential pivotal engineer within the advertiser professional services support group. You will juggle on a daily basis between complex technical case investigations, bug reporting prioritizing and tracking, knowledge...

Designation - Technical Support Specialist (L1)Language Requirement – English (Verbal & Written)Job Description: The primary responsibility of L1 support is to handle basic queries and resolve straightforward issues. These could include password resets, software installations, and general troubleshooting. Offering a quick and accessible solution for common...

about the role The role will own delivery of bespoke enterprise network security solutions across the IP, WAN, Mobile & SD-WAN network, for global Enterprise customers. The Security Lead Engineers will configure, commission, implement & support, network activation for Fortinet Firewall, Anti-Virus, IPS, Endpoint Security & Enterprise Network...

Role: Sr. Technical Support Engineer (Team Lead Role)Location: Gurgaon (WFO)What you'll be Responsible for?- Provide support to internal / external customers while adhering to the set SLA parameters.- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team- Perform initial troubleshooting, do analysis, test...

Role: Sr. Technical Support Engineer (Team Lead Role)Location: Gurgaon (WFO)What you'll be Responsible for?- Provide support to internal / external customers while adhering to the set SLA parameters.- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team- Perform initial troubleshooting, do analysis, test...

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with Basic Networking Knowledge and Excellent Communication Skills For a International Customer Support Profile in an ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting...

about the role Efficiently and promptly, plans and standardizes ways to minimize the impact of change and incidents on business operations. Responsible for implementing all IP configuration changes on the Customer network and incidents if agreed. Manage customer network integration and provide expertise to implement hybrid and customized...

Company OverviewTargray is a diversified multinational commodity and specialty materials company that markets a broad range of products and solutions for high-growth energy sectors. Established in 1987 in Montreal, Canada, our organization is a leading international provider of materials for solar and energy storage companies, and one of the largest physical...

Company Overview Targray is a diversified multinational commodity and specialty materials company that markets a broad range of products and solutions for high-growth energy sectors.Established in 1987 in Montreal, Canada, our organization is a leading international provider of materials for solar and energy storage companies, and one of the largest physical...

As the Technical Support Manager at Omniful, you will lead the technical support function, managing a specialized team that handles advanced escalations from our frontline Support team. You will oversee the triage of complex technical issues, exercise the authority to implement certain solutions or configurations, and determine when further escalation to...

Taboola, the world’s largest content recommendation platform, is hiring a Technical Support Team Lead to lead an amazing advertising support team. In this role, you will lead an India-based team providing 24*7 expert services to Taboola’s customers, troubleshooting complex issues related to Taboola Advertiser Platform and technologies. You will...