CCE ( Customer care Executive )-Trainer

1 week ago

Tamluk, India 2coms Full time

Greetings from 2Coms Group2COMSis one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields.Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group.JobsAcademyis a part of2COMS Groupand it is an award-winning skill development organization, recognized by theMinistry of Skill Development & Entrepreneurship, Government of India. Some of their core verticals include:·Skill development programs funded by the Government of India·Train, Hire and Deploy resources for the industry·Implement vocational training programs for high school students·Execute training programs funded by corporate CSRJobsAcademyis accredited toEC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC.Itbrings large-scaleopportunities for technical trainerswho have knowledge and skills in multiple technologies. This opportunity followsHTD programin which aspiring candidates are to be trained forMNCs. First WeHire, Then WeTrainand FinallyDeploythe skilled technical professionals in the Tech-Giants.The HTD program fromJobsAcademyis designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles.To know more about us. Please click below.Position : Trainer - CCE ( Customer care Executive )Domain- Skill DevelopmentLocation : TamlukQualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE/ CRM / ITES TrainerJob Description:Take care of End to end development of candidate over the subjectKeep record of daily class attendance & monitor class progressConduct theory & practice sessions along with field visitsSubmit all reports timely to center head and HOcommunicate timely with center manager and HOEffective delivery of training both theoretical and practical.Ensuring the 100% attendance of the batchEnsuring the optimum number of passing percentageTaking effective participation in placement.Guide mobilizers for the right candidate.RequirementsProfile of a desire candidate :Good Interpersonal Skills,Excellent communication and presentation skills.Knowledge and Ability to use different training methodologies alignedwith audience profilePresentable, Motivator and good leadership skillsGood people management and interpersonal skillsExtensive knowledge of learning principles and modern training techniquesAn ability to manage the full training cycleBenefitsBenefitsSalary: 18-23kUpskill at no costSalary+IncentiveIf

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