obs for Operator

JOB DETAILS

1.Answer incoming calls promptly and greet callers in a friendly, professional manner. 
2.Transfer calls to appropriate parties as needed, or take messages and answer questions when possible.
3.Page or otherwise notify individuals of incoming calls so they have time to prepare to speak with clients. 
4.Use interoffice equipment to enhance communication and notifications.
5.Utilize office communication systems to perform your telecommunications duties, including intercom, public address, telephone, two-way radio or switchboard.
6.Relay messages given to you verbally or in written form, including telephone messages and face-to-face communications.
7.Arrange conference calls and regular telephone calls between fellow co-workers, clients and management as requested.
8.Perform daily administrative tasks, including scheduling meeting rooms and appointments between clients and staff, accepting orders, receiving faxes, and sending communications.
9.Update telephone directories, create schedules, create and proofread documents, and perform other data entry tasks as dictated by management.
10.Process packages and other incoming mail, and deliver outgoing mail and packages to the post office or other shipping facilities as directed.
FUNCTIONAL AREA
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