Receptionist / Front Desk

2 weeks ago

Kochi, India CONNECTING 2 WORK Full time

Responsibilities:

Greet and welcome guests as they arrive at the office. Answer, screen, and forward incoming phone calls. Manage the reception area to ensure cleanliness and order. Respond to and manage email inquiries. Coordinate with internal departments to relay messages or forward requests. Schedule appointments, meetings, and maintain calendars. Assist with administrative tasks such as filing, data entry, and document management. Handle and sort incoming and outgoing mail. Provide general information to visitors about the company, services, and policies. Ensure a positive and welcoming atmosphere at the reception area.

Qualifications & Skills:

Minimum of 6 months experience as a receptionist or in a customer service role. High school diploma or equivalent; additional certifications are a plus. Strong verbal and written communication skills. Proficient with office equipment (telephone systems, photocopiers, etc.). Familiar with Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational skills and multitasking ability. Strong interpersonal skills with a customer-focused attitude. Ability to handle sensitive information with discretion.

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