
Service Advisor-After Sales-Reputed Marine Industry-Hyderabad, Telangana, India-4LPA-Harshala
1 week ago
JOB DETAILS
1) Call down to all customers to understand satisfaction
2) Receive, log and track status of complaints
3) Trouble-shoot problems by phone, whatsapp and sometimes in person
4) Coordinate dispatch of support technicians and understand issue resolution requirements – parts and skills
5) Follow-up to close complaint and delight customer
6) Track sale of parts required for support
7) Conduct regional service camps for repair and customer feedback
8) Provide clear summary “product feedback” and “process feedback” recommendations based on complaints for OEM
9) Proficiency in excel, word
10) Knowledge of power-point
11) Very organized with attention to detail
12) Proven ability to be Persistent, determined in solving problems
FUNCTIONAL AREA
Service Advisor, Customer Complaints handling, Customer service, Clients handling, After sales Service, Trouble shooting, Product Feedback, Process Feedback, Client Support, Customer support, After sales service advisor, Marine service advisor, Mechanical service advisor, Jobs for service advisor in Marine Industry, Jobs for Customer support in Marine Industry, Jobs for After Sales Service engineer in Marine Industry, Service advisor jobs in Hyderabad, Marine service advisor jobs in Hyderabad, Jobs in Marine Industry in Hyderabad, Jobs in Marine Industry in Telangana, marine recruitment agencies in Hyderabad, marine placement agencies in Hyderabad, marine recruitment agencies in Telangana, marine placement agencies in Telangana, marine recruitment agencies in India, marine placement agencies in India, hr consultancy in Hyderabad, best hr consultancy in Hyderabad, top hr consultancy in Hyderabad, hr consultancy in India, best hr consultancy in India, top hr consultancy in India.
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