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Automobile Technician-Maharashtra

1 week ago

Palghar, India 2coms Full time
Automobile Technician

About the Client:
Our client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens.

Role: Automobile Technician

Roles and Responsibilities:
  1. Customer Handling
  2. Greet and assist customers with professionalism and courtesy
  3. Verify service requests and capture customer feedback
  4. Communicate repair updates to customers
  1. Diagnosis
  2. Analyze and diagnose scooters for necessary repairs
  3. Update diagnosis reports in the workshop management system
  4. Perform and inspect vehicle repairs based on customer requests
  1. System Handling
  2. Track customer complaints and update the system in real-time
  3. Operate workshop management systems and ensure adherence
  4. Update operational status and ETA in CRM and WMS systems
  5. Check scooter health for deep diagnosis in the telematics command center
  1. Technical Repairs
  2. Possess in-depth knowledge of OLA scooters
  3. Perform repair and replacement of scooter parts
  4. Stay updated on OLA technical curriculum and EV news
  1. Process and Operational
  2. Adhere to processes at the Experience Centre and ensure clear bay markings
  3. Handle invoicing and payment collections
  4. Maintain service bays for optimal functionality
  1. Parts Operation
  2. Audit inventory and ensure system and physical inventory match
  3. Perform GRN and maintain inventory at the Experience Centre
  4. Manage warranty part reverse logistics to the main workshop
  1. Safety and Compliance
  2. Wear uniform and protective gear during scooter repairs
  3. Properly handle tool kits and use protective gear
  4. Ensure availability of fire-fighting equipment

RequirementsRequirements:
  • Only male candidates
  • Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
  • Minimum experience: 6 months in the automobile service sector

BenefitsSalary: ₹19000-23000 CTC per month including  PF+ ESIC +Incentive