Aftersales Logistics Process Engineer
4 days ago
Key Responsibilities:
Supply Chain Process Design / Optimization:
Design and implement improvements in logistics processes for aftersales, including spare parts management, reverse logistics, repairs, and returns. Design and implement improvements to reduce lead times, inventory costs, and improve delivery accuracy for aftersales products and services. Analyze existing processes, identify inefficiencies, and suggest solutions to enhance the overall workflow. Support and Co-ordinate IT teams to develop and implement new process designs in S4Hana / Oracle based systems Implement and maintain systems like Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), and other logistics software to track and manage parts and inventory in real-time. Work on integrating new technologies like Artificial Intelligence (AI) or Internet of Things (IoT) to automate and optimize logistics processes. Use data analytics tools to monitor and assess key performance indicators (KPIs) related to aftersales logistics such as delivery times, returns, and inventory turnover. Prepare regular reports on process performance and make recommendations for continuous improvement. Monitor trends in returns and repairs, identifying patterns that may signal product issues or opportunities for improvement in the logistics process. Design and optimize E2E Warehouse processes and systems Oversee the management of spare parts and returned products in warehouses, ensuring proper storage, handling, and inventory tracking. Implement inventory management systems that provide real-time tracking of parts and returns. QualifikationenKey Skills and Qualifications:
o Logistics and Supply Chain Management: In-depth knowledge of logistics operations, distribution channels, and inventory management.
o Analytical Skills: Ability to analyze data and metrics for demand forecasting, system optimization, and process improvements.
o ERP and Logistics Software: Proficiency in using logistics-related software such as SAP, Oracle, or WMS.
o Problem-Solving: Ability to identify bottlenecks, delays, and inefficiencies in the logistics system and implement solutions.
o Project Management: Experience in managing logistics projects, coordinating across departments, and ensuring on-time implementation.
o Automotive Knowledge: Understanding of the automotive industry, especially related to spare parts, aftersales services, and maintenance operations.
o Communication Skills: Strong ability to communicate and collaborate with suppliers, dealers, and internal teams.
Educational Background:
o Degree: A bachelor’s or master’s degree in mechanical/automotive engineering, supply chain management, industrial engineering, or a related field.
o Certifications: Certifications in supply chain management (e.g., APICS, ISM), logistics, or SAFe Agile can be beneficial.
Experience:
o At least 5 years in logistics or supply chain roles, preferably within the automotive industry.
o Experience with automotive aftersales operations or parts distribution is highly advantageous.
o Experience with logistics software and tools used in the industry.
BenefitsMitarbeiterrabatte möglichGesundheitsmaßnahmenMitarbeiterhandy möglichEssenszulagenBetriebliche AltersversorgungHybrides Arbeiten möglichMobilitätsangeboteMitarbeiter EventsCoachingFlexible Arbeitszeit möglichKinderbetreuungParkplatzKantine, CaféGute AnbindungBarrierefreiheitBetriebsarzt
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