jobs for Senior Manager Quality-Reputed BPO company-Amritsar, Punjab, India-6LPA
6 days ago
JOB DETAILS Defining audit strategies to ensure maximum improvement in quality performance on Customer SatisfactionOptimizing QA staff for maximum efficiency (productivity and accuracy)- define KRA for Quality Auditors and Call Centers Supporting management focus on review of key drivers, metrics and operational processes that drive KPI results Creating the Audit plan and Quality strategy and ensure adherence by call centers Monitoring feedback efficacy on weekly and monthly basis Audit Reporting Preparing daily dashboards on WTD and MTD quality performance Analyzing reason of errors and concentrations of errors for improvement Conducting sessions, a calibrating business, training & QA teams Conducting Weekly hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performance Recommending KPI changes as and when required to business to improve performance FUNCTIONAL AREA Jobs for Senior Manager Quality, Jobs for Senior Manager Quality in Amritsar, Jobs for Senior Manager Quality in Amritrsar in BPO Industries, jobs for Senior Manager Quality, jobs for Senior Manager Quality in BPO industry, Jobs in Amritsar, BPO recruitment agency in Amritsar, BPO recruitment consultant in Amritsar, BPO recruitment agency in Punjab, BPO recruitment consultant in Punjab, BPO recruitment agency in India, BPO recruitment consultant in India, hr consultancy in Amritsar, best hr consultancy in Amritsar, top hr consultancy in Amritsar, hr consultancy in India, best hr consultancy in India, top hr consultancy in India. BPO placement agencies in Amritsar, BPO Recruitment agencies in Amritsar, BPO placement agencies in Punjab, BPO Recruitment agencies in Punjab, BPO placement agencies in India, BPO Recruitment agencies in India, placement consultancy in Amritsar, best placement consultancy in Amritsar, top placement consultancy in Amritsar, placement consultancy in India, best placement consultancy in India, top placement consultancy in India. Apply Now
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Amritsar, India Seven Consultancy Full timeJOB DETAILS Defining audit strategies to ensure maximum improvement in quality performance on Customer SatisfactionOptimizing QA staff for maximum efficiency (productivity and accuracy)- define KRA for Quality Auditors and Call Centers Supporting management focus on review of key drivers, metrics and operational processes that drive KPI results Creating the...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS We are looking for an enthusiastic Customer Care Executive for our company Handling Incoming and Outgoing calls.Handling Clients. Candidate have good command over English and Hindi. Good interpersonal and communication skills. Basic Knowledge of computer is must. Medical and marketing people are also invited with good communication Skills....
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Amritsar, India Seven Consultancy Full timeJOB DETAILS We are looking for an enthusiastic Customer Care Executive for our company Handling Incoming and Outgoing calls.Handling Clients. Candidate have good command over English and Hindi. Good interpersonal and communication skills. Basic Knowledge of computer is must. Medical and marketing people are also invited with good communication Skills....
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Amritsar, India Seven Consultancy Full timeJOB DETAILS 2-3 years of total experience in Software Development and Test AutomationExpertise in programming with C# and OOPS is mandatory. Knowledge on Industrial Automation Domain would be preferable.(Secondary skill) Knowledge in Test Automation, Library creation and Test Automation Framework design would be preferable. Exposure to Testing Methodologies...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS 2-3 years of total experience in Software Development and Test AutomationExpertise in programming with C# and OOPS is mandatory. Knowledge on Industrial Automation Domain would be preferable.(Secondary skill) Knowledge in Test Automation, Library creation and Test Automation Framework design would be preferable. Exposure to Testing Methodologies...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS Brief Contents of Training:1. Introduction to the World of HR 2. Recruitment & Placements insights with practical hands on exercise inNaukri.com, Shine.com, Timesjobs.com, Monster.com etc India’s top Job Portal (Employer log in) 3. Compensation clarity (CTC Design & Analysis-PF, ESI, Gratuity, TDS, PT etc.) with hands on Payroll Management...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS Brief Contents of Training:1. Introduction to the World of HR 2. Recruitment & Placements insights with practical hands on exercise inNaukri.com, Shine.com, Timesjobs.com, Monster.com etc India’s top Job Portal (Employer log in) 3. Compensation clarity (CTC Design & Analysis-PF, ESI, Gratuity, TDS, PT etc.) with hands on Payroll Management...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS 1. Marketing of Imported Marbles, Meet to Buyer’s & Architects. 2. Visit customers and give them information regarding product. 3. Identify new potential customers for the business development. 4. Understanding the need of the customers and handling their queries. FUNCTIONAL AREA sales & marketing recruitment agencies in amritsar , sales &...
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Amritsar, India Seven Consultancy Full timeJOB DETAILS 1. Marketing of Imported Marbles, Meet to Buyer’s & Architects. 2. Visit customers and give them information regarding product. 3. Identify new potential customers for the business development. 4. Understanding the need of the customers and handling their queries. FUNCTIONAL AREA sales & marketing recruitment agencies in amritsar , sales &...
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Amritsar, Punjab, India Medico Hub Full time ₹ 12,00,000 - ₹ 36,00,000 per yearContact Mr Nishant Chaudhary WhatsApp About the OpportunityLeading organisation in the healthcare delivery sector operating a multi-speciality hospital network in North India. We deliver comprehensive inpatient and outpatient services across medicine, surgery, orthopaedics, obstetrics & gynaecology, and critical care—committed to clinical excellence,...
