CRM -Reputed Automobile Industry -Delhi, NCR, India -3LPA -Kajal

3 days ago


Noida, India Seven Consultancy Full time

JOB DETAILS 1 Ensure highest level of customer satisfaction by planning and executing SSI improvement2 Retention of customers by planning various CRM activities 3 Implement customer sales complaint management system and ensure lowest complaint resolution time 4 Establishes and implements the right CRM tools to help build/enhance brand loyalty. 5 Assists in the development of customer care business processes and analyses customer care enhancements 6 Comprehensive system of keeping in touch with existing customer 7 Resolves customer complaints expeditiously and ensures better long-term customer satisfaction. 8 Obtains and records basic demographic information about each customer, using dealership sales control system. 9 Maintaining contact record for customer analysis 10 Identifies weaknesses and make suggestions to improve promotional activities/customer satisfaction 11 Ensures the process followed is according to our Maruti standards. 12 Complete delivery process for customer as per Maruti standards. FUNCTIONAL AREA CRM, CRM jobs in delhi, CRM jobs in NCR, CRM jobs in India, Jobs in automobile industry in delhi, Jobs in automobile industry in NCR, Jobs in automobile industry in India, ERP, ERP jobs in delhi, ERP jobs in NCR, ERP jobs in India, Customer management, Customer management jobs in delhi, Customer management jobs in NCR, Customer management jobs in India, Quality assurance, Quality assurance jobs in delhi, Quality assurance jobs in NCR, Quality assurance jobs in India, Automation recruitment agencies in Delhi, Automation placement consultancy in Delhi, Automation recruitment agencies in NCR, Automation placement consultancy in NCR, Automation recruitment agencies in India, Automation placement consultancy in India, Recruitment Agency in Delhi, best Recruitment Agency in Delhi, top recruitment Agency in Delhi, Recruitment Agency in India, best Recruitment Agency in India, top recruitment Agency in India. Apply Now


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