
Technical Support Voice process in Chennai
2 weeks ago
Hiring for Technical support voice role opening in a leading MNC Chennai, Salary up to 6 lpa
Location: Chennai, Sholinganallur
Company: Leading American multinational information technology services and consulting company
Work Mode: Work From Office
Shift: Rotational Shift and Night shift
Week Off: 5 days working (2 days rotational week off)
Job Description:
Resolving laptop/desktop/Internet/Broadband issues through troubleshooting
Handling customer technical issues
key responsibilities:
Good communication skills with laptop/desktop/internet/broadband troubleshooting experience
Flexible to work in US shift timing, night shift
Knowledge of customer service principles and practices
Good technical knowledge
Requirements
Freshers and Any Graduate/postgraduate with minimum 1 year experience in technical support can apply.Immediate joiner required
Ability to work in US shift timing and night shift
Excellent English communication skills, both verbal and written
Knowledge of customer service principles and practices
Good technical knowledge
Benefits
Both side Cab +Incentive + Shift AllowanceOpportunity to move
laterally within the organization, through IJP for various other roles and
business units which exist.
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