Technical Support Voice process in Chennai

2 weeks ago


Chennai, Tamil Nadu, India 2coms Full time

Hiring for Technical support voice role opening in a leading MNC Chennai, Salary up to 6 lpa

Location: Chennai, Sholinganallur

Company: Leading American multinational information technology services and consulting company

Work Mode: Work From Office

Shift: Rotational Shift and Night shift

Week Off: 5 days working (2 days rotational week off)

Job Description:

Providing technical support via voice process
Resolving laptop/desktop/Internet/Broadband issues through troubleshooting
Handling customer technical issues

key responsibilities:
Good communication skills with laptop/desktop/internet/broadband troubleshooting experience
Flexible to work in US shift timing, night shift
Knowledge of customer service principles and practices
Good technical knowledge

Requirements

Freshers and Any Graduate/postgraduate with minimum 1 year experience in technical support can apply. 
Immediate joiner required
Ability to work in US shift timing and night shift
Excellent English communication skills, both verbal and written
Knowledge of customer service principles and practices
Good technical knowledge

Benefits

Both side Cab +Incentive + Shift Allowance

Opportunity to move
laterally within the organization, through IJP for various other roles and
business units which exist.



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