I.T.I. Freshers For Customer Relationship Executive

20 hours ago


Navi Mumbai, Maharashtra, India Talentfox HR Solutions Full time
key responsibilities:establish and maintain strong relationships with customers to ensure satisfaction and loyalty.respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.guide customers through insurance products, processes, and renewals.record all customer interactions in crm tools and ensure data accuracy.coordinate with internal teams (claims, sales, service) to handle escalated issues.educate customers about policy benefits, changes, and coverage options.meet customer satisfaction goals and service-level targets.________________________________________required skills and qualifications:-02 years of experience in customer service, tele calling, or relationship management (insurance/bfsi preferred).-excellent verbal and written communication skills.-ability to build rapport and trust with customers.

Experience

0 - 1 Years

No. of Openings

100

Education

I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree

Role

Customer Relationship Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Walk-in interview location

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mu



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