Techno Commercial cum Customer Relations Executive

21 hours ago


Thiruvananthapuram, India CONNECTING 2 WORK Full time

Job Description Responsible for techno-commercial related activities like inquiry handling, quotation/estimation preparation, Client Interaction, purchase order creation, coordination with suppliers for on-time delivery of consignments and management reporting. Key Responsibilities  Handling the queries from the client-side and replying in a timely manner  Preparation of Quotations as per the Marketing/Sales Department requirement  Follow-ups on quotations and monitoring of assigned Mailboxes.  Ensure timely and accurate customer service  Handle complaints and specific customer requests  Handle and manage the courier inward-outward system  Preparation of reports as required by the management  Supervise and support office staff  Keep the records updated wherever required  Ensure the company’s policies are met Key Skills  Communication Skills (both written and verbal) and networking abilities  Good Teamwork Skills  Adaptability  Good organization and planning skills  Should be multitasking  Problem-solving skills  Commercial awareness  Knowledge of customer service, office management, and basic bookkeeping procedures  Tally Knowledge  Numerical & Computer knowledge especially MS Office package(Word, Excel, Powerpoint)  Confidence & Creativity Qualifications  Any degree (Minimum Requirement)  Willingness to take new projects and execute it with utmost responsibility Apply here



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