International Voice Process

1 month ago

Gurgaon Gurugram Pune, India Axis Consultants Full time

As an International Voice Process Executive, you will be responsible for managing inbound and outbound calls to provide outstanding customer service, support, and solutions to our international clients. You will play a crucial role in maintaining customer satisfaction and fostering strong client relationships.

Key Responsibilities:

  • Handle inbound and outbound calls to international clients with professionalism and courtesy.
  • Address customer inquiries, provide information, and resolve issues effectively.
  • Maintain accurate and detailed records of all customer interactions and transactions.
  • Escalate complex issues to higher-level support or management as needed.

Qualifications:

  • Freshers/Graduates/Undergraduates: Open to all fields of study.
  • Experienced Candidates: Prior experience in a voice process or customer service role is a plus but not required.
  • Excellent verbal communication skills in [Language required, e.g., English].
  • Strong problem-solving abilities and a customer-focused approach.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and advancement.
  • Comprehensive training and development programs.
  • Friendly and supportive work environment.
  • Cab Facility: Complimentary cab service is available for both pick-up and drop-off to ensure a comfortable and convenient commute.

If you are interested in this opportunity and would like to join our team, please contact us at 7906822677. We look forward to hearing from you

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