Costumer Service

We are seeking an enthusiastic Customer Service Representative with 0-4 years of experience to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients and customers. The ideal candidate should be a quick learner, able to multitask, and possess excellent communication skills. This role is based in India.

• Provide excellent customer service by answering inbound calls, responding to emails, and resolving customer inquiries
• Identify and escalate issues as necessary to ensure customer satisfaction
• Maintain accurate and up-to-date customer records
• Collaborate with other departments to resolve customer issues
• Meet or exceed customer service goals and targets
• Stay up-to-date with product and service offerings
• Assist with other administrative tasks as needed

• 0-4 years of experience in customer service or related field
• Excellent communication skills in both written and verbal English
• Strong problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office Suite
• Customer-focused with a positive attitude
• Ability to work independently and as part of a team
• Bachelor's degree or equivalent