Manager/sr. manager-inside sales

2 weeks ago

Delhi, India Handelnine Global Full time
About the Company:
This opportunity is with Handelnine Global, an e-commerce company that owns and operates 15+ online retail brands in over 60 countries. The company has offices in India as well as the USA and serves global markets including the UK, USA, Europe, Australia, Middle East and Southeast Asia.
This is a remote opportunity
Role and Responsibilities:
Work as a part of the Growth Team while reporting directly to the Growth Head.
The primary responsibility of this role is to work on inbound leads generated through our online stores globally and close B2 B sales for bulk orders of consumer products.
While our ecommerce websites are promoted as B2 C, we regularly receive online enquiries for B2 B and bulk orders from all over the world, across product categories like electronics, beauty and cosmetics, health and nutrition, home and kitchen, toys and games, fitness, fashion etc.
The marketing team will drive the inbound lead generation effort and this role is expected to connect with such prospective customers via phone calls and emails.
You will be responsible for sending out the quotation or proposal and ensure strong follow-up and smart negotiation to close the sale and log the order.
As the custodian of the entire sales funnel from the first contact to closing of the sale, you will be expected to manage pipelines, build relationships, prioritise contacts and meet deadlines.
You will be liaising with the internal procurement teams to ensure that we’re sourcing the right products at the right prices, in order to fulfil the customer demand.
This is a new process and you will be expected to play a crucial role in aligning systems, shaping the process flow and scaling it to a meaningful revenue stream for the organisation.
Needless to say, this is a sales role and will involve accountability to quarterly sales targets.
Desired Candidate Profile
This is a remote working position and the candidate would be allowed to work from home.
The ideal candidate is someone with 5-8 years of experience in inside sales, preferably in a B2 B ecommerce environment. Even better if your experience includes global customers.
The candidate should possess strong commercial awareness, good organisational skills, critical, analytical and maths skills, as well as basic IT skills for handling Excel, purchase and inventory software etc.
We are looking for someone with good communication and strong interpersonal skills, especially follow-ups and negotiation, to be able to push the procurement team on one side and target sale closure with the customer on the other. The candidate should be cognizant of their role in maintaining healthy profits in all transactions.
Candidates who have worked in fast-paced environments like those of startups or new and growing business divisions would be preferred.
The candidate should have excellent project management skills and be willing to take full ownership of driving this process.
The candidate should share our mindset of working with incremental improvements and must be open to learn new things quickly. We are looking for someone who can work independently with a result-focus and is not afraid to experiment within accountability.
The candidate should be solution-oriented with the ability to think clearly, logically and even laterally, when presented with a problem. We need someone who can communicate freely and fluently and can work efficiently in an environment of remote team members.
Why Join Us?
100% Remote Work : Join our fully remote workforce and eliminate daily commutes, enjoy the comfort of your home office, and find a work-life balance that suits you best.
Global Team Collaboration : Embrace the opportunity to work with a diverse and global team. At Handelnine Global, you’ll collaborate with talented professionals from around the world, offering unique perspectives and insights that enrich our work and culture.
Growth Opportunities : Joining Handelnine Global means being part of a rapidly growing company. You’ll have the chance to take on challenging projects - that span from B2 C e-commerce platforms, to an upcoming range of Saa S products. This variety ensures that you can expand your skill set across different technologies and domains, keeping your work engaging and your growth continuous
Time Zone Adaptability with Collaboration : Our team spans Eastern Europe, the Middle East, and India, and we value collaboration. We require at least a 4-hour overlap with these regions to ensure seamless communication and teamwork. This approach allows us to work effectively across different time zones while respecting everyone’s local time.
Flexible Start Times : While we expect our team members to dedicate 9 hours a day once they start, we offer flexible start times to help you manage your work in harmony with your personal life.

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