Customer Service Advisor and Chat Support

1 week ago

Bangalore, India V2Soft Full time

Customer Service Representative – Outbound Calls (US) We’re looking for an experienced and motivated Customer Service Representative with strong skills in outbound calling, online sales, lead generation, and market research . In this role, you’ll connect with customers and retailers, promote our products, generate new leads, and help close sales — all while ensuring top-tier customer satisfaction. Conduct outbound and cold calls to generate leads and drive sales (potential customers, retailers, and event planners.) Manage and respond promptly to inquiries via phone, email, and chat. Maintain detailed customer and lead records in CRM systems. Assist customers in coordinating private events, tastings, and facility tours . Maintain accurate records in CRM systems and follow up to close sales and secure bookings . Collaborate with marketing, sales and operations teams to support promotions, client satisfaction and strong customer relationships. 8-10 years of experience in customer service, online sales, outbound calling , or lead generation . ~

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