Solutions owner

3 weeks ago

Delhi, India ShipServ Full time
Solutions Owner - Sourcing
With a focus on simplicity and sustainability, Ship Serv’s vision is to transform maritime trade by becoming the trusted starting point for every purchase order. The company is committed to facilitating seamless and streamlined trading through its market-leading digital solutions, empowering businesses to thrive in a connected and sustainable trade ecosystem.
Ship Serv has built the largest maritime ecosystem at the forefront of industry transformation, connecting a vast network of trusted partners. Every day, its platform processes a high volume of transactions, providing Ship Serv with a wealth of transactional insights and allowing the company to leverage cutting-edge technologies to drive sustainable progress.
Ship Serv is dedicated to supporting its customers on their journey towards excellence in the maritime industry and catalysing positive change. In 2023, Ship Serv facilitates $6bn of global maritime trade and has 300 buyers and 50,000 supplier profiles on the platform.
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GLOBAL AND GROWING
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At Ship Serv, part of the Marcura Group, we have:
customers in 53 countries
global team members
years' experience specialising in the maritime industry
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THE ROLE – SOLUTIONS OWNER - SOURCING
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We're seeking a Solutions Owner - Sourcing with at least 7 years experience in this role.
In this role, you will play a pivotal role in leading the ideation, development, implementation, and adoption of solution to our customers. Your primary duties will involve leveraging your expertise in procurement and data analysis to address compelling industry challenges and deliver innovative solutions.
RESPONSIBILITIES & DUTIES:
Understanding Customer Needs:
Actively engage with customers to grasp and document their specific requirements, feedback, pain points, and desired outcomes.
Utilise data insights to build business proposals that will address the key problems faced by our customers.
Serve as the subject matter expert on key sourcing pillars, including but not limited to:
Tenders
e Auctions
Category management
Contract management
Catalogue management
Supplier management
Solution Development & Recommendation:
Stay updated on industry trends and best practices to provide valuable insights and recommendations to build ambitions as well as sustainable solutions.
Collaborate closely with Sales and Account mangers to document new business requirements to improve cross-sell or up-sell opportunities.
Clearly define the problem statements and recommend creative ways to resolve those problems backed by robust justifications rooted in data analysis.
Clearly communicate or present your go to market strategy to various stakeholders for approval.
Project Management:
Plan and execute the roadmap defined by you and the Head of Solutions.
Developing user stories and defining acceptance criteria based on a clear understanding of stakeholder requirements.
Implement value added solutions to our customers and meet adoption targets set by the company.
Lead the training and change management efforts to both internal and external users.
Team Management:
Manage a team of Solutions Specialists to achieve all strategic goals set by the company as well as the Sourcing Solutions Team.
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ABOUT YOU
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MUST HAVE:
Bachelor’s graduate in Supply Chain or technology field
7 years’ experience in working for Sourcing and Procurement department (preferably in Maritime industry) and at least 2 years working on business process improvement projects.
in effectively managing projects utilizing both waterfall and agile methodologies, with tangible expertise to showcase.
Proven experience running sourcing events, maintaining contracts, managing suppliers, and updating pricelists in business systems (e.g., Jaggaer, Coupa, SAP, AMOS, DNV etc.)
Experience of interpreting business requests and translating them to user stories.
Strong project management skills with a track record of consistently delivering projects on time, on budget, and to high quality.
Ability to plan and manage a complex workload and meet deadlines.
Excellent problem-solving and decision-making skills.
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DIVERSITY AND INCLUSION
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We're 100% committed to preserving our culture of inclusion and diversity.
We're all different. This makes us stronger as a company and helps to ensure we serve our diverse customers in the best possible way. We're committed to hiring the best people for the jobs we have. And then making sure they're happy and can prosper.
We’ve made good progress already on gender diversity, a particular issue in the shipping industry. We welcome applications from people with disabilities, who may appreciate the flexibility of Marcura’s remote excellence policy (work from home).

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