Senior consultant

7 days ago


Vellore, India Nagarro Full time

Senior Business Analyst / Senior Business Consultant – Energy & Utilities Location: India (Remote) Experience: 12+ years We are looking for a Senior Business Analyst / Senior Business Consultant with deep experience in power, water, or gas utilities , and a strong background in enabling or delivering digital transformation initiatives. This is a senior, client-facing consulting role focused on domain expertise, discovery, workshops, early-stage solutioning, and advisory . You will collaborate with solution architects, delivery teams, and leaders to shape industry-aligned solutions for global utility clients. Presales experience is a strong plus but not mandatory. Key Responsibilities 1. Domain & Solution Advisory Bring a strong understanding of utility operations across customer experience, meter-to-cash, field service, outage management, metering, billing & collections, asset operations, and water/gas network operations. Translate industry challenges into structured business requirements, use cases, and solution components across process, application, integration, and data layers. Work with architects and SMEs to define to-be process flows , functional designs, and high-level solution architectures. Support effort estimation, delivery planning, and resourcing based on functional scope. Stay updated on digital themes influencing utilities (AMI 2.0, DER, AI/ML, cloud, portals, mobile workforce solutions, etc.). 2. Consulting Engagement Execution Lead or contribute to assessments, discovery phases, roadmap creation, Po Cs/accelerators , and similar early-stage consulting engagements. Facilitate client workshops to document as-is processes and define to-be journeys aligned with best practices. Convert ambiguous client inputs into clear and structured requirements and opportunity narratives. Ensure alignment and continuity between early-stage consulting and downstream delivery teams. 3. Presales & Pursuit Support (Nice to Have) Support RFP/RFI responses for utility clients—including domain writeups, solution narratives, and business process flows. Participate in client orals, solution walkthroughs, and executive discussions. Conduct background research on clients, regulatory context, and industry trends to strengthen proposal direction. Collaborate with practice leadership, sales teams, and architects on solution strategies and proposal structure . Must-Have Qualifications 12+ years of total experience , including 8+ years as a Business Analyst or Senior Consultant in Energy & Utilities (Power / Water / Gas / Waste). MBA from a Tier-1 institute. Proven ability to abstract client problems and articulate solution options clearly for both business and technical stakeholders. Strong understanding of SDLC , Agile/Waterfall models, and functional documentation. Familiarity with utility enterprise platforms such as CIS, OMS, MDM, AMI, WMS, GIS, CRM/CX systems , etc. Experience working with global teams and international utility clients . Excellent communication skills—especially in writing, structuring, and presenting client-facing content. Why Join Us? You’ll have room to take ownership and lead initiatives within a supportive structure. You will work in an environment that encourages thoughtful experimentation and practical problem-solving. You can shape how solutions evolve and contribute directly to client impact. You’ll be part of a culture that values trust, clarity, and professional autonomy .



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