Team Lead
1 week ago
Teleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities- Be responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).• Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.• Provide the team with a vision of the process objectives.• Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.• Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.• Facilitate problem solving and collaboration.• Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.• Keep the Managers/Leaders informed of task accomplishment, issues and status.• Focus on accelerating teams’ performance.• Understanding towards business/organization objectives.• Willingness to add value to company’s Culture, Mission and VisionDesired Candidate ProfileProven work experience as a team leader or supervisor• In-depth knowledge of performance metrics• Organizational and time-management skills• Decision-making skills• Degree in Management or training in team leading is a plus- Good PC skills, especially MS Excel• Excellent communication and leadership skillsPreferred Skills:- Strong communication skills in EnglishCritical Competencies:- Customer Service- Good analytical skills- Must be very good with data representation- Must be very good with MS Excel- Time Management- Ability to multi-task
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Team Lead
3 weeks ago
Kolkata, India Amazon Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a...
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Team Lead
3 weeks ago
Kolkata, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is...
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Team Lead
3 weeks ago
Kolkata, India TP Full timeRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
3 weeks ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
2 weeks ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
7 days ago
Kolkata, India TP Full timeRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
4 weeks ago
Kolkata, India TP Full timeRoles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).• Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly...
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Team Lead
9 hours ago
Kolkata, West Bengal, India Wize Careers Consultants Full time ₹ 5,00,000 - ₹ 15,00,000 per yearB.Com/ M.Com, ICWA, CA Inter,1 to 3 years experience as a Financial Data Analyst/Team LeaderExposure and knowledge of Finance - Equities market expecially Company Financials and Analyst and Broker EstimatesLead a team of upto 15-20 team members
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Team Lead
2 weeks ago
Kolkata, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities- Be responsible for the team's overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when required (by following proper channels).•...
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Team Lead
1 week ago
Kolkata, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: Kolkata, LucknowNumber of open position -40Roles and ResponsibilitiesBe responsible for the team’s overall performance.• Ensure timely and effective completion of assigned tasks.• Resolve queries in exceptional situations and escalate them, when...
