Rollick Ice Cream | HOD IT | kolkata
5 days ago
Role Summary
This role oversees IT infrastructure, cyber security and innovation, ensuring alignment with business goals. It involves managing resources, fostering collaboration, and safeguarding data, enabling operational excellence and digital transformation. Provide visionary leadership, guide technology strategies, and ensure technology drives the organization's growth and competitive edge.
Job Responsibilities
● IT Strategy Development
○ Develop and implement a comprehensive IT strategy that aligns with the company’s business goals and supports its growth in the manufacturing sector.
○ Identify emerging technologies and trends to drive innovation and improve operational processes.
● Infrastructure Management
○ Oversee the organization’s IT infrastructure, including hardware, software, networks, and systems to ensure optimal performance and security.
○ Manage the deployment and maintenance of IT systems to support business operations and improve efficiency.
● Cybersecurity and Compliance
○ Implement robust cybersecurity measures to protect sensitive data and systems from threats.
○ Ensure compliance with relevant regulations and industry standards concerning data protection and information security.
● Vendor Management
○ Establish and maintain relationships with technology vendors and service providers.
○ Negotiate contracts and manage service-level agreements (SLAs) to ensure the delivery of quality services.
● Support and Training
○ Lead the IT support team to provide timely and effective technical support to all employees.
○ Develop training programs to enhance staff proficiency in IT systems and tools.
● Project Management
○ Oversee the planning, execution, and delivery of IT projects within budget and timelines.
○ Collaborate with cross-functional teams to ensure successful integration of technology solutions into business operations.
● Data Management and Analytics
○ Implement data management practices that ensure the integrity and availability of data across the organization.
○ Leverage data analytics to support decision-making and identify opportunities for operational improvement.
● Budget Management
○ Develop and manage the IT budget, ensuring the efficient allocation of resources to meet organizational needs.
○ Monitor IT expenditures and optimize costs while ensuring high service quality.
External Interfaces
Internal Interfaces
● Vendors and Suppliers
● Consultants
● CFO
● IT Department
● Senior Leadership
● Employees
Job Requirements
Educational Qualification and Experience
● Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field
● 15 to 20+ years of experience in IT leadership roles with a track record of successful technology strategy execution
● Understanding of regulatory compliance and security best practices
Technical Skills
● IT Infrastructure Management
● Proficiency in Cyber Security Principle
● Vendor Management
Behavioural Skills
● Business acumen
● Process Management
● Interpersonal skills
● Decision making
● Change management
KRA & KPI
● Infrastructure Performance & Reliability
○ Monitor infrastructure related incidents
○ System uptime management
● Cybersecurity Effectiveness
○ Incidents of Security Breaches
○ Knowledge training on Cybersecurity awareness
● Cost Management & Efficiency
○ Adherence to IT Budget and ensure cost savings
● User Satisfaction & Support
○ User Satisfaction Score
○ Time resolution for support requests
● Team management
○ Attrition Rate
Interested Candidate Kindly share your updated Resume
Contact No/ WhatsApp: 9147702274
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