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Tata Recruitment Services | Customer Service Executive | delhi

1 month ago

delhi, India Tata Recruitment Services Full time
Role Description
This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for handling customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Interpersonal Skills and Customer Service Management
Customer Satisfaction and Customer Support skills
Experience in Customer Service
Strong communication and problem-solving skills
Ability to multitask and work well under pressure
Attention to detail and organizational skills
Knowledge of CRM systems and tools
Previous experience in a similar role is a plus