Servicenow architect

Job Title Service Now Architect – ContractSeniority Level SeniorEmployment Type Contract – 6 MonthsWork Location Remote – India (must be able to work in Pacific Standard Time zone)Position OverviewOur client, a leading Service Now Implementation Partner, is expanding their delivery team and seeking an experienced Service Now Architect for an urgent requirement to lead the design, architecture, and governance of enterprise Service Now solutions. This role is responsible for shaping solution roadmaps, defining platform architecture, and ensuring best-practice adoption across ITSM, ITOM, CSM, ITAM, IRM, and related Service Now modules.The Service Now Architect will act as a trusted advisor to stakeholders, guiding technical delivery teams and ensuring scalable, secure, and optimized solutions.This is a 6-month contract role with a strong possibility of extension. Interviews will be scheduled during the live posting for qualified candidates, so early applications are strongly encouraged.Key ResponsibilitiesLead end-to-end architecture and solution design across Service Now modules (ITSM, ITOM, CSM, ITAM, IRM, HRSD, etc.).Engage with executives, platform owners, and enterprise architects to align Service Now with digital transformation strategies.Translate business requirements into scalable, secure, and maintainable solutions aligned with Service Now best practices and CSDM.Establish governance, architectural guardrails, and design standards to ensure consistency and quality.Define integration strategies leveraging APIs, MID Servers, Integration Hub, and external systems.Provide technical leadership throughout the delivery lifecycle: requirements, design, build, testing, deployment, and hypercare.Mentor developers and administrators to elevate technical delivery capability.Stay current with Service Now releases, new features, and industry trends to guide modernization.Skills & Qualifications8+ years of Service Now experience, with at least 4 years as an Architect or senior solution design role.Proven expertise across ITSM, ITOM, CSM, ITAM, and IRM (IRM and ITAM strongly preferred).Deep knowledge of Service Now architecture, CMDB/CSDM, Flow Designer, Integration Hub, and scripting.Strong background in enterprise integrations using APIs, data transformation, and orchestration.Demonstrated experience in platform governance, optimization, and design authority.Strong consulting and leadership skills, with experience engaging executive stakeholders.Service Now CSA certification required; Implementation Specialist and CTA certifications highly preferred.Excellent leadership, communication, and mentoring skills.