Support Specialist Oracle/SQL +ETL

3 days ago

Bangalore, India Strand Life Sciences Full time

About Strand Life Sciences: Strand is a 25-year-old spin-off from the Indian Institute of Science. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data pipelines, and visualizations to handle large amounts of sequence data. We are committed to transforming complex data into actionable insights, contributing to groundbreaking research and innovative solutions in the field of genomics. We are seeking a dynamic Technical Application Scientist- II to serve as the key liaison between our NGSdiagnostics laboratory and external stakeholders, including clinicians, sales team, and customers. The role requires strong scientific knowledge, excellent communication skills, and the ability to represent and convey the decisions of the lab leadership team to the medical and clinical community. The candidate will work closely with laboratory scientists and the Lab Head to ensure consistent, accurate, and clinically meaningful communication regarding NGS-based diagnostic tests. Proactively monitor workflow progress with the laboratory team to identify potential delays. ● Gather any additional clinical or technical information required during the reporting process and ensure it reaches the lab team promptly. ● Communicate laboratory decisions from the Lab Head to clinicians in a clear and clinically Work closely with laboratory scientists to understand workflow decisions and Capture clinician feedback and relay it back to the laboratory leadership to support Maintain records of all external interactions to support compliance and quality audits. ● Ensure all scientific communication aligns with CAP/NABL standards and internal quality policies. Master’s or PhD in Molecular Biology, Genetics, Biotechnology, Genomics, or related life sciences field. Experience: ● 2–5 years in clinical genomics, molecular diagnostics, or NGS-based testing. ● Prior experience in customer/clinician-facing roles (Technical Application Specialist, Clinical Liaison, or Medical Science Liaison) preferred. Strong understanding of NGS workflows (DNA/RNA extraction, library prep, sequencing, QC, Ability to explain complex genomic data in a clear, concise, and clinically meaningful Excellent presentation and scientific communication skills (written and verbal). ● Key Performance Indicators (KPIs): ● Timely and accurate communication of lab results and decisions. ● Number and quality of clinician training sessions conducted. Effective feedback loop between clinicians and the laboratory. ● Contribution to stronger adoption and trust in NGS testing services. Vibrant multidisciplinary scientific interaction and learning opportunity ● A competitive salary and generous benefits

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