Associate Manager

6 days ago


Delhi, India Navi Full time

About Navi

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision

• Demonstrates dedication, perseverance and high ownership

• Goes above and beyond by taking on additional responsibilities

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes

• Ensuring excellence in all aspects of work

• Efficiently manages time, prioritizes tasks, and achieves higher standards

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

Responsibilities :

● Own the Collections P&L of the Lending vertical of Navi in his/her region

● Responsible for hitting the topline and bottom-line targets

● Build team, processes and metrics which are consistent and scalable

● Come up with insights which can improve the baseline of collections in Navi

● Conduct experiments in the region to validate insights and roll out successful experiments

● Coming up with Operations design strategies for step jump improvements

● Working closely with central teams like finance, HR, vigilance, audit, etc.

Key Skills Required :

● Consistent high achievement in academics and work (top 0.1%) with experience of up to 3 Years

Growth Path :

City CEO is a general management role with ownership of P&L and owning business targets and hence we see the person being fungible and able to move easily into most of the roles in central office inside and outside SBO and also across other businesses of Navi. Hence, people doing well in the role will have the option to move to a central role operating out of Navi Headquarters in Bangalore post 2 years.


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