Concierge (Nights)

3 days ago

Ahmedabad, India A&B Luxury Full time
Company Description A&B Luxury is a digital marketing agency dedicated to luxury and premium brands. Our team comprises world-class experts certified in various digital marketing domains, and we maintain a rigorous focus on delivering measurable ROI, whether for brand exposure or specific transactions.

Job description - Concierge (Gujarati + English)
Role: Front-line concierge for HNI/VIP clients — routing requests, fixing problems, and orchestrating flawless experiences.
Location: Remote

What you’ll doOwn client interactions: calls, WhatsApp, email; Arrange end-to-end concierge tasks: reservations, travel support, appointments, deliveries.
document everything in CRM.
Must-haves (non-negotiable)Fluent Gujarati + English (speaking, reading, writing).
~0–2 years in concierge/guest relations/front office/EA/hospitality.
~ Good-to-haveLuxury hospitality or UHNI family office exposure.
~ KPIs (how we’ll judge you)First-response time: ≤15 mins during shift
~ Compensation & perksPhone + travel reimbursements • Health cover • 12 paid leaves
~ Senior Concierge → Concierge Lead → Client Ops Manager
~

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