User Experience Writer

1 week ago


Bengaluru, India Designit Full time

LOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey. Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success. Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.Would you like to:Gather and assess business requirements for new or enhanced products.Use quantitative and qualitative data; ensure content decisions are informed by real user needs and influence human behavior.Employ a range of human-centered techniques (personas, user flows, content audits and wireframes) to determine content design.Ensure end-to-end digital experiences are accessible and compliant.Update content documents (CMS, design files and/or other documentation tools).Fully internalize Shield system, applying existing standards to new work.Participate in content community of practice (COP) events and efforts for personal development and peer support.Formally observe user interviews and usability sessions.Validate content in a test environment before it gets released to production.Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping.We would like you to haveBachelor's degree, with an emphasis on English, Writing, Technical Writing, Journalism, ContentStrategy, or Library Science preferred, or equivalent experienceTypically three to five years of relevant experiencePrior experience in the banking or financial services domain is highly preferred.Deep proficiency with FigmaEffective presentation, verbal and written communication skillsExpert understanding of the principles of content strategy and information architecture as well as deep experience with user-centered design (from concept to delivery)Significant experience writing a variety of digital content for instructional, transactional and marketing experiences – including navigation labels, form fields labels and messaging, error messages, contextual help messages, alert messages and FAQsExperience working in a cross-channel environment, including desktop, mobile and voice; internal facing systems experience a plusStrong skills in managing ambiguity, working autonomously and multitaskingAbility to meet ambitious deadlines and deliver high quality work on schedule, including quickly turning around plans and reportsExceptional at communicating complex concepts clearly and persuasively across different audiences and varying levels of the organizationWant to know more?Check out our open jobs around the world. is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.



  • Bengaluru, India BrandStory Digital Full time

    **Content Writer with User Experience Specialization** Work Location: Bangalore (Onsite) **Responsibilities**: - We are seeking a creative and detail-oriented content Writer in the UI UX domain to develop content for digital, and social media platforms. You will collaborate with multiple stakeholders and editorial team to create quality content Domain...


  • Bengaluru, India Syncron Full time

    Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge...


  • Bengaluru, Karnataka, India Syncron Full time

    **Syncron **is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for: - Supply Chain optimization, - Pricing strategy, - Service Lifecycle Management (e.g. warranty management, field service management, service parts management,...


  • Bengaluru, India Kyndryl Full time

    Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Bengaluru, Karnataka, India Designit Full time

    LOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals...


  • Bengaluru, Karnataka, India Designit Full time

    LOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals...


  • Bengaluru, India Designit Full time

    LOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals...


  • Bengaluru, Karnataka, India Designit Full time

    LOOKING FOR IMMEDIATE JOINERS Content Experience Designers are customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals...


  • Bengaluru, Karnataka, India Designit Full time

    LOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals...


  • Bengaluru, Karnataka, India Designit Full time

    Job DescriptionLOOKING FOR IMMEDIATE JOINERSContent Experience Designers are customer obsessed in developing human-centeredexperiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with...