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Operations Manager

1 week ago

india PW (PhysicsWallah) Full time

As an Operation Manager, the candidate will be responsible for overseeing and optimizing daily operations, ensuring smooth workflows, managing resources efficiently, and driving continuous improvement to achieve business goals.


Core Responsibilities:

  • Operational Efficiency:
  • Identify and implement process improvements to enhance efficiency and productivity.
  • Monitor key performance indicators (KPIs) and identify areas for optimization.
  • Ensure adherence to operational policies and procedures.

Team Leadership & Development:

  • Lead, motivate, and develop operational teams, providing guidance and support.
  • Conduct performance evaluations and provide feedback to team members.
  • Foster a positive and collaborative work environment.

Problem Solving & Decision Making:

  • Identify and resolve operational issues and challenges proactively.
  • Make data-driven decisions based on performance analysis and insights.
  • Develop and implement solutions to improve operational performance.

Communication & Collaboration:(Mostly with faculties & students)

  • Communicate effectively with internal and external stakeholders.
  • Collaborate with other departments to ensure seamless operations.
  • Present reports and data to management.

Quality Assurance:

  • Implement and maintain quality assurance protocols and procedures.
  • Ensure that products and services meet quality standards.

Financial Management(Finly)

  • Manage the operations department's finances and ensure that the department stays within capacity and achieves its objectives

Required Skills:

  • Must be aware of Engineering syllabus & opportunities.
  • Must be able to handle data on Excel/Google sheets
  • Must have a great communication & leadership skill