IT Specialist

4 days ago

Bangalore, India Signode India Limited Full time

Signode, the Transit Packaging division of Crown Holdings, Inc. (NYSE: CCK), has its global headquarters in Tampa, Florida. Signode is a global leader in transit packaging, with over 80 manufacturing facilities across six continents and more than 7,000 workers worldwide.

The IT specialist in Modern Workplace Services (MWS) is responsible for leading a vital element of the digital enablement of our workforce by providing a supporting Service Desk function, acquiring and maintaining client-side computing and mobile devices, enabling users to utilize the available productivity and collaboration tools, and training the workforce to be more advanced technologists leveraging automation and progressive technologies. The IT Specialist will establish and maintain a service-oriented and customer relationship with our business leaders and users in Thailand . They will work closely with other global, regional, and local IT professionals to implement and support a modern workspace that continuously evolves for our business.

Key Responsibilities

  • Utilize digital experience monitoring and digital employee experience management tools to improve support efficiency, self-service, and automation
  • Ensures all requests are fulfilled promptly and effectively to meet agreed-on service levels. Drive improvement plans when SLAs are not met.
  • Investigation of complex or non-standard situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on operations is minimized
  • Ensure processes are in place to escalate unresolved issues to the second or third level
  • Actively participate in or lead digital workplace technology projects
  • Cultivate and maintain team-level partnerships with other IT technology owners to eliminate silos

Key Competencies

  • Strong interpersonal, written, and oral communication skills with the ability to present technical items in user-friendly language specially in English and Thai Language
  • Experience in Applications like HRIS and ERP will be a plus
  • The ability to learn and utilize new and upcoming digital workplace technologies to transform ways of working efficiently
  • The ability to see and explain how the company can exploit technology to improve employee experience and engagement
  • Passionate about driving improvements to employee experience
  • A results-oriented mindset with the drive to deliver exceptional services
  • Consistently takes a thorough, accurate, organized, and productive approach
  • Ability to gain agreement and support for ideas and initiatives
  • Seeks to understand business needs and works to anticipate, identify and meet end-user needs

Qualifications

  • Bachelor’s degree in computers or equivalent work experience;
  • 4+ years in the IT industry in support or technical roles
  • ITIL Certification
  • Awareness of workplace analytics or digital employee experience management tools
  • Strong working knowledge of IT workplace technologies
  • Proven experience in leading a Service Desk and client or field service organization
  • Strong working knowledge of Microsoft Office 365 tools sets, including the core productivity and productivity tools
  • Experience with or exposure to Microsoft O365 or Exchange administration
  • Skills in training users and advancing the usage of productivity and collaboration tools
  • Proven ability to successfully participate on a globally diverse team and achieve collective goals and objectives
  • Experience in selecting and managing outside vendors who serve outsourced roles in the department
  • Certifications in the area of IT support, client services management, Microsoft O365, Exchange, Power Automate, PowerApps, or RPA technology is a plus

  • Amazon Marketplace Specialist

    4 days ago

    bangalore, India CoTasks IT Solutions Full time

    Company Description CoTasks IT Solutions is a leading provider of comprehensive digital marketing solutions for businesses globally. With a focus on empowering clients from various industries to succeed online, we offer extensive experience and unwavering dedication to supporting their growth. Role Description This is a full-time hybrid role for an Amazon...

  • Digital Verification Specialist

    4 weeks ago

    Bangalore/Hyderabad, India IT Full time

    Job SummaryWe are seeking a skilled Digital Verification Specialist to join our team at IT. As a key member of our design validation team, you will be responsible for developing and executing comprehensive verification plans for digital designs.Key ResponsibilitiesImplement UVM-based testbenches and environments to ensure thorough verification...

  • Code Merger Specialist

    2 weeks ago

    Bangalore, India IT Service Company Full time

    Job Title: Code Merger SpecialistJob Description:We are seeking an experienced Code Merger Specialist to join our team at the IT Service Company. The ideal candidate will be responsible for managing and integrating code changes from various contributors into a single, cohesive codebase.Key Responsibilities:Code Integration: Merge code from multiple branches...

  • Informatics Cloud Data Quality Specialist

    6 hours ago

    bangalore, India An IT Company Full time

    #Hiring Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Crystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe. We have an opening for a Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Work Location :...

  • Quality Assurance Specialist

    4 weeks ago

    Bangalore, India SMARTWORK IT SERVICES Full time

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at SMARTWORK IT SERVICES. The ideal candidate will have a strong background in functional testing and test automation using Eggplant Functional.Key Responsibilities:Design, develop, and maintain automated test cases using Eggplant...

  • Code Integration Specialist

    4 weeks ago

    Bangalore, India IT Service Company Full time

    Job Title: Code Integration SpecialistJob Summary: We are seeking a skilled Code Integration Specialist to join our team at IT Service Company. The ideal candidate will be responsible for managing and integrating code changes from various contributors into a single, cohesive codebase.Key Responsibilities:Code Integration: Merge code from multiple branches or...

  • Informatics Cloud Data Quality Specialist

    20 hours ago

    Bangalore, India An IT Company Full time

    #Hiring Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Crystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe. We have an opening for a Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Work Location ...

  • Performance Testing Specialist

    4 weeks ago

    Bangalore/Pune, India IT Source Global Full time

    Performance Testing SpecialistWe are seeking a skilled Performance Testing Specialist to join our team at IT Source Global. As a key member of our performance testing team, you will be responsible for designing and executing comprehensive performance tests to ensure the optimal performance of our applications.Key Responsibilities:- Collaborate with...

  • Senior IT Automation Specialist

    2 weeks ago

    Bangalore, India SOA IT Solutions Pvt Ltd Full time

    Job Title: Senior IT Automation SpecialistDescription:We are seeking a highly skilled Senior IT Automation Specialist to join our team at SOA IT Solutions Pvt Ltd.Key Responsibilities:Design and develop RPA solutions using UiPath tools, including Robots, Studio, and Orchestrator.Collaborate with business analysts to understand and interpret...

  • An IT Company | Informatics Cloud Data Quality Specialist | bangalore

    11 hours ago

    bangalore, India An IT Company Full time

    #Hiring Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Crystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe. We have an opening for a Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune. Work Location :...

  • An IT Company | Informatics Cloud Data Quality Specialist | bangalore

    24 hours ago

    bangalore, India An IT Company Full time

    #Hiring Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune.Crystal Solutions Ltd., is a Leading International Recruitment Service provider for more than 30 Years across the globe.We have an opening for a Informatica Cloud Data Quality Specialist with our leading client in Bangalore/Mumbai/Pune.Work Location :...

  • Application Specialist

    2 weeks ago

    Hyderabad/Bangalore/Noida/Pune, India Oblige IT Full time

    **Key Responsibilities**As a seasoned Application Specialist, you will be responsible for leading the effort to design, build, and configure applications at Oblige IT. Your primary point of contact, you will collaborate with cross-functional teams to ensure successful project delivery.**Daily Activities**Your typical day will involve utilizing your expertise...

  • Cloud Infrastructure Specialist

    2 weeks ago

    Bangalore, India SMARTWORK IT SERVICES Full time

    Job Description:As a Cloud Infrastructure Specialist at SMARTWORK IT SERVICES, you will play a pivotal role in designing, implementing, and managing our cloud infrastructure on the Microsoft Azure platform.Key Responsibilities:Implement and configure Azure infrastructure components, including virtual machines, storage, networking, and security...

  • EBS Cloud Technology Specialist

    2 weeks ago

    Bangalore, India SMARTWORK IT SERVICES Full time

    **Role Overview**At SMARTWORK IT SERVICES, we are seeking an experienced Oracle ERP Implementation Expert to join our team. As an EBS Cloud Technology Specialist, you will play a crucial role in implementing and supporting Oracle EBS solutions within our organization.Key Responsibilities:Deep understanding of Oracle ERP modules, with a particular focus on...

  • Cloud Infrastructure Specialist

    1 week ago

    Bangalore/Chennai, India SMARTWORK IT SERVICES Full time

    **Job Title:** Cloud Infrastructure Specialist.**Location:** Remote, India.**Experience:** 3+ Years.**Responsibilities:**- Design, implement, and manage cloud infrastructure on GCP.- Ensure security and compliance with GCP security and permission models.- Work with Identity and Access Management (IAM) to create and manage service accounts, roles, and...

  • Performance Optimization Specialist

    1 week ago

    Bangalore/Pune, India IT Source Global Full time

    **Job Description**We are recruiting a highly skilled Performance Optimization Specialist to join our team at IT Source Global.Key Responsibilities:Collaborate with stakeholders to understand performance requirements and objectives.Design comprehensive performance test plans and strategies based on application needs and business requirements.Develop,...

  • Cloud Modernization Specialist

    2 weeks ago

    Bangalore/Mumbai/Gurgaon/Gurugram/Hyderabad, India SMARTWORK IT SERVICES Full time

    Job Title: Cloud Modernization SpecialistAt SMARTWORK IT SERVICES, we're seeking a highly skilled Cloud Modernization Specialist to join our team. As a key member of our team, you will work directly with our most strategic customers on critical application development and modernization projects, helping them transform their businesses.Key Responsibilities:-...

  • Oracle Cloud Finance Implementation Specialist

    2 weeks ago

    Pune/Bangalore/Hyderabad, India CalTech IT Solution Full time

    Job Title: Oracle Cloud Finance Implementation SpecialistJob Summary:CalTech IT Solution is seeking an experienced Oracle Cloud Finance Implementation Specialist to lead end-to-end implementations of Oracle Finance Cloud/Fusion Financials. The ideal candidate will have a strong background in Oracle ERP product implementation, excellent analytical and...

  • SAP IS-U Data Management Specialist

    2 weeks ago

    Pune/Hyderabad/Bangalore/Chennai/Noida, India SMARTWORK IT SERVICES Full time

    SAP IS-U Data Management SpecialistAt SMARTWORK IT SERVICES, we are seeking an experienced SAP IS-U Data Management Specialist to join our team. In this role, you will be responsible for ensuring data integrity and accuracy within the SAP ISU module, including customer master data, billing data, and contract accounts.Key Responsibilities:Develop and...

  • SAP GTS Implementation Specialist

    2 weeks ago

    Pune/Bangalore, India IT Source Global Full time

    SAP GTS ImplementationWe are seeking a highly skilled SAP GTS implementation specialist to lead or assist in the design, implementation, and configuration of SAP GTS modules, including Compliance Management, Customs Management, and Risk Management.Key Responsibilities:Analyze current trade and compliance processes, identify gaps, and recommend solutions...