Head of UX Design

1 day ago

Gurgaon, India Hawk MarTech Full time

Head of UX Design Location: Hybrid – Gurugram Department: Technology / Engineering   Experience Level: 8+ Years Employment Type: Full-Time About the Role We are seeking a creative and detail-oriented Head of UX Design to lead the design of intuitive, beautiful, and user-centric experiences across our messaging platform — including mobile (iOS/Android) and web . You will work closely with product managers, developers, and other stakeholders to design engaging and accessible interfaces that enhance real-time communication and usability. This is an opportunity to have a significant impact on the visual identity and usability of a product that will be used by millions. Key Responsibilities 1. User Experience Design Translate product requirements into wireframes, user flows, journey maps , and interactive prototypes . Conduct user research and usability testing to validate ideas and improve the product experience. Identify and solve UX problems based on data, feedback, and best practices. 2. User Interface Design Design polished, visually appealing interfaces for mobile and web platforms that align with our brand and enhance user engagement. Create and maintain design systems , component libraries, and style guides. Ensure consistency in typography, color, spacing, and interaction design across all platforms. 3. Cross-Functional Collaboration Work closely with product managers , developers , and QA engineers to implement features from concept to production. Provide design specifications, assets, and guidance for development teams. Participate in sprint planning, feature discussions, and design reviews. 4. Design Tools & Handoff Use tools like Figma , Sketch , Adobe XD , or Framer to create high-fidelity mockups and prototypes. Deliver organized and annotated files that are ready for implementation. Support smooth handoff and work closely with frontend developers to ensure pixel-perfect implementation. 5. Continuous Improvement Gather feedback from users and internal teams to identify areas for UI/UX improvement. Keep up-to-date with the latest design trends, tools, and methodologies in UI/UX and real-time communication apps. Required Qualifications 8+ years of experience in UI/UX design for digital products (mobile and web). Proven track record of designing consumer-facing applications , preferably in messaging, communication, or social domains. Strong portfolio showcasing user-centric design thinking, workflows, and polished UI. Proficiency in design tools such as Figma , Sketch , Adobe Creative Suite , or XD . Understanding of responsive design , platform-specific guidelines (iOS Human Interface Guidelines, Material Design). Good grasp of UX principles, accessibility standards, and mobile-first design. Preferred Qualifications Experience designing real-time messaging apps or chat-based platforms. Familiarity with designing for chat UX , notifications, message input behavior, reactions, media handling, and dark/light modes. Exposure to user research , A/B testing, and analytics-driven design improvements. Basic knowledge of HTML/CSS/JS to understand feasibility and limitations during handoff. Experience working in Agile/Scrum environments and design sprints.

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