IT Engineer/Helpdesk Engineer

1 week ago


Bangalore, India TechTez Full time

About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience.   Experience: 2–4 Years Shift Requirement:  Willing to work in rotational shifts, including night shift (IST)   Take full ownership of customer-reported issues and drive them to complete resolution. Provide 24x7 support and actively participate in timely ticket resolution. 2–4 years of experience working as an L2 Support Engineer or in a similar technical support role. Good working knowledge of SQL and Linux environments.



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