Field service engineer(india)

1 week ago


Delhi, India Hopewind Full time
About Hopewind:
Hopewind (stock code: 603063) is a multinational company headquartered in Shenzhen, China, focusing on the R&D, manufacture, sales, and service of renewable energy & electric drive products, with main products of wind power generation products, photovoltaic generation products, power conversion products, industrial drive products, and electric car products.
We are a leading enterprise in China's wind power converter market and are also China's top 10 photovoltaic inverter brand. We have 5 R&D and manufacturing bases, 30+ global service bases, and sales and service centers in the Netherlands, Brazil, South Korea, Turkey, Vietnam, Pakistan, and other countries, with around 2,200 employees, including more than 600 R&D engineers.
What You'll Be Doing:
Regularly complete the wind power products on-site technical support and remote technical support work, support product debugging, maintenance, and transformation work.
Responsible for wind power products on-site troubleshooting as well as guiding customers to deal with simple faults by themselves.
Responsible for the management of wind power on-site spare parts and tracking management of spare parts under the name, to ensure that on-site spare parts can maintain the normal operation of the unit.
Maintain on-site customer relations, normal communication with on-site customers, and organize and feedback customer opinions.
Study and understand the working principle of the company's wind power products, familiar with power distribution diagrams and user manuals, and conduct simple training for on-site customers.
Comply with the company's departmental regulations, and report work on time.
We'd Love to Chat if You Have:
English is available as a working language;
A self-starter mindset with the ability to chart a course through ambiguity and a bias for action;
Experience in the wind energy industry;
Experience in Enterprise, and B2 B sales cycles in any industry.
Based in the south India is preferred

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