Sr.Engineer - Network(Data)

22 hours ago

Navi Mumbai, India FLAG Full time

Duties and Responsibilities - Act as Second Level escalation point and handle faults related to Global IP Network. Support, proactively manage and monitor IP services such as IP Transit, Peering, VPN etc from Network Operational Centre Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults. Liaise and task Field Engineers to manage and clear both network and customer faults. Liaise with Upstream Service providers, Peers and Internet Exchanges to ensure efficient operation of IP network. Communicate with other Network Operation Center’s and escalate where necessary both internally and externally in order to meet SLAs Activation of new services onto the network and ensure quality is maintained by testing and ensuring any network changes are recorded and logged onto Configuration databases. Maintain MTTR, RFO and Service reports to the customers as per the KPI. Follow Global work instructions to all laid down procedures and ensure service quality to customers. Handle escalations and be a focal point to all IP service related queries. Participate in Planned works as per schedule. Maintain proper documentation, Case history in service tickets. Additional responsibility to manage DCN setup. Technical/Functional Skills : Technical competence in the following areas: BGP, MPLS, Routing, VPN and in particular: TCP/IP Theory Router Theory VPN Theory Internet Address Management Internet Services Advanced knowledge of BGP,IS-IS,OSPF, MPLS-VPN, MPLS,LDP,RSVP, VPLS, Multicast, DWDM, Metro Ethernet, Ethernet Switching. Hands on practice in Cisco/Juniper, routers & switches Principles of IP backbone- Peering, Upstream, Transits, MPLS and Global Ethernet Juniper M320/T640/MX480/MX960 Knowledge of Network Management Systems. OSS/OFFICE : Use of a trouble ticketing system and OSS systems

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    Navi Mumbai, India FLAG Full time

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    navi mumbai, India FLAG Full time

    Duties and Responsibilities - Act as Second Level escalation point and handle faults related to Global IP Network. Support, proactively manage and monitor IP services such as IP Transit, Peering, VPN etc from Network Operational Centre Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults. Liaise and task Field...

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    Navi Mumbai, India FLAG Full time

    Duties and Responsibilities -Act as Second Level escalation point and handle faults related to Global IP Network.Support, proactively manage and monitor IP services such as IP Transit, Peering, VPN etc from Network Operational Centre Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults.Liaise and task...

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    Navi Mumbai, India FLAG Full time

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    Navi Mumbai, India FLAG Full time

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