Walk in drive 3 jan

3 hours ago


Mumbai, India WTW Full time
Walk in Drive
Date: Friday, 3 Jan '25
Walk in time : 11.30 am to 2 pm
Role: Insurance Claims
Experience required : 0 to 3 years experience (Freshers are welcome)
Shift : Day rotational (6.30 am to 3.30 pm/1.30 pm to 10.30 pm)
Work Style: Hybrid
Venue: WTW Global Delivery and Solutions India Private Limited
i Think Techno Campus,
7th Floor, A&B Wing,
Off Pokhran Road No. 2,
Close to Eastern Express Highway
Thane (West) – 400 607
The Great Britain Placing and billing team acts as the documentation and billing team for our brokers, enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and after placing the business, generating invoices on behalf of the broker and providing the final policy document.
KPI Management
· Deliver as per the KPI's defined for the role. To always maintain set SLA Accuracy/quality, TAT
standards prescribed by the Business Unit. Manage work load/ volumes and delivery
expectations as per business requirement
· Develop a sound understanding of the business process.
· Update work tracker and time tracking tools accurately and on real time basis
· Complete ad-hoc tasks as directed by Team Leader.
· Ensure adherence to compliance and operate within the guidelines of internal and external
regulators. Ensure that all statutory and company procedures are followed while processing work
to protect clients, colleagues and the business interests of the company.
Operations Management/Operational Effectiveness
· Participate and contribute in team huddles.
· Proactively support key initiatives that have been delivered to implement change.
· To ensure any feedback (including breach/errors) found in the process is informed to the team
Manager instantly.
Relationship management
· Ensure ongoing, effective relationships with stakeholders (Internal/external)
Qualifications:
Graduation Preferred Insurance and Bcom Background
Functional Competency:
Analytical :
Analytical skills refer to the ability to research, collect, interpret, analyze and problem solve information (includes numerical and graphical).
Typing:
Analytical skills refer to the ability to research, collect, interpret, analyze and problem solve information (includes numerical and graphical).
Attention to Detail:
Attention to detail is the ability to achieve thoroughness, accuracy and completeness when accomplishing a task.
MS Office:
Having the requisite knowledge level and understanding of MS Office
Communications Skills:
Communication skills refer to the ability to comprehend, articulate and respond effectively to information in a logical manner through verbal and written mediums.
Technical:
Technical refers to the process and system knowledge that is essential for undertaking the job
Fundamentals:
Basic minimum understanding of the Business/Area of alignment
Time Management:
Time Management refers to the ability of organizing and planning division of your time between specific activities
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