Operations Manager
3 days ago
Role Overview We’re hiring an Operations Manager to lead day-to-day execution across Onboarding, Marketing, and Training/Upskilling teams. You’ll own SLAs, build SOPs, streamline cross-team handoffs, and drive measurable outcomes (placements, conversion, NPS). This is an onsite leadership role aligned to U.S. hours. What You’ll Own Team Leadership & Scheduling: Manage pods across Onboarding, Marketing (candidate submissions), Interview Support, and Training; create rosters, capacity plans, and shift coverage. Process & SOPs: Design, document, and enforce SOPs for each stage—offer-to-onboard, resume revamps, job submissions, interview coordination, and training completion. Pipeline Throughput: Monitor daily dashboards; remove bottlenecks to improve time-to-onboard, submissions/day, interviews scheduled, offer rate, and join rate. Training & Upskilling Ops: Coordinate curricula, trainer calendars, candidate cohorts, assessments, and certification tracking; ensure readiness for placements. Onboarding Excellence: Ensure accurate documentation, agreements (e.g., e-sign), background checks, and system access; zero-defect records. Quality & Compliance: Run QA checks on resumes, submissions, and communications; uphold data privacy and audit-ready records. Cross-Functional Coordination: Partner with HR, Finance/Collections, and Sales for smooth handoffs (e.g., invoices, payments, client requirements). Automation & Tools: Champion CRM/ATS hygiene, automate routine steps, and standardize reporting. Reporting & Reviews: Daily/weekly MIS, root-cause analyses, corrective action plans, and leadership updates. Must-Have Skills & Experience 5+ years in operations management within staffing/recruiting, edtech/training, BPO, or services environments; proven people management (15–50 headcount). Strong program/project management (roadmaps, SLAs, RAID logs), data-driven decision-making, and obsession with execution. Hands-on with CRM/ATS (preferably Salesforce), Google Sheets/Excel (lookups, pivots), and collaboration tools (Slack, Zoom, WhatsApp Business or similar). Excellent communication , stakeholder management, conflict resolution, and coaching skills. Comfort with night shift and U.S. client alignment; thrives in a fast-paced, target-driven setup. Nice to Have (Big Plus at Techsara) Salesforce familiarity (Reports, Dashboards; Flows/automation exposure). Experience with e-signature and document workflows, and basic finance handoffs (invoices, collections). Understanding of U.S. hiring terms & visas (OPT/CPT, H-1B/EAD, W-2/C2C). Exposure to training operations (cohort management, assessments, LMS). Process improvement frameworks (Lean/Six Sigma mindset). Success Metrics You’ll Drive Reduced time-to-onboard and time-to-first-submission Higher submissions-to-interview and interview-to-offer conversion Improved show-up and join rates On-time SOP compliance and zero critical defects NPS/CSAT improvements from candidates and internal stakeholders Location & Work Setup Onsite — Ahmedabad office Night Shift: 8:00 PM – 5:00 AM IST (Mon–Fri) Why Join Us Lead multi-team operations with clear ownership and impact Work directly with leadership; fast growth path Build scalable systems and playbooks for the next phase of expansion
-
Computer Operator
2 weeks ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
-
Computer Operator
5 days ago
Ahmedabad, Gujarat, India Global Manager group Full timeAny Type of Graduate - Fresher or Experience - Full Computer or Internet Knowledge Pay: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus
-
Computer Operator/back Office/data Entry
2 weeks ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
-
Computer Operator/back Office/data Entry
7 days ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
-
Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
-
Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
-
Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
-
Operations Manager
3 days ago
Ahmedabad, Gujarat, India KiarX Full timeCompany DescriptionKiarX is a revolutionary and unique mines management platform that integrates all mining business components into a single app and website. Our platform allows users to access live production status, analyze trip reports, monitor driver performance, and keep track of machinery maintenance and breakdowns. Additionally, users can obtain...
-
Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTCWe are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or...
-
Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTCWe are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or...
