Facilitator

12 hours ago

Mumbai, India InspireOne Full time

Inspire One is a leading organization and leadership development consulting company. For over 25 years, we have helped organizations across industries convert their human potential to organizational capability. Inspire One believes that unlocking human potential – heart and mind – is the strongest lever for sustainable organisational success. We offer comprehensive solutions in the areas of:  • Talent and Leadership Development • Customer Experience, Organizational development and Cultural Transformation • Sales Enablement • Harvard Business School Publishing’s online leadership development solutions.   What is unique about us?  Inspire One as an organization has always been led by innovation and continuous growth. We are the Indian partners of Harvard Business School Publishing. We are also partners of TACK TMI International (a unit of GI Group) and this has enabled us with strong global network across 40-50 countries. Its access to a rich global knowledge base has allowed us to work with 400+ topmost companies across industries in India and globally to help them foster a culture of continuous learning and improvement. Some of our clients include Microsoft, DHL, Airtel, DHL, TATA Communications, Pepsico, HSBC, Vodaphone, British Airways, Aditya Birla Group, Zee, Genpact, Colt and many more. We have also won the prestigious Brandon Hall Award in 2021 and gold Brandon Hall award in 2022 and 2023. In 2024, we have won 4 Brandon hall awards - 3 gold and one silver, and this is a testament of the quality of solutions we deliver. With an ability to offer end-to-end human development solutions and unique style of delivery, Inspire One has always had a strong and sharp focus on delivering business results. We typically compete with companies like AON, DDI, and Korn Ferry etc.    A Facilitator is primarily responsible for: · Facilitation of training programs and others as per the defined standards · Customization of IO solutions according to client · Project management · Ensuring customer satisfaction and delight Training need analysis, customization of solutions, business development, pre-sales support in terms of solutioning and closing business are an active part of this role.    Key elements of the role: Solution/Training Delivery: Facilitation of training/Consulting programs as per the plan Ensuring client satisfaction through meeting and exceeding quality standards of delivery Project Management: Managing client projects effectively Conducting Project reviews Product Development Facilitate in the development and customization of Inspire One Products Client Relationship Management: Maintain excellent Client Relationships to enhance customer satisfaction.    Challenges for the Role   · Delivering solutions at multiple levels within organizations and customizing solutions for different industries. · Flexible with work timings and being able to work under pressure · Travel will be required · Analytical ability to draw conclusions from facts and analyze a problem to understand root causes · Collaborating with cross functional / locational teams to build bespoke solutions for the client · Demonstrate high result orientation by meeting business targets and achieving results within deadlines · Developing / guiding team members to utilize their full potential Key Competencies for the role · Exceptional facilitation skills · Project Management skills · Relationship Management skills · Analytical skills and strong business acumen · Presentation making skills · Achievement Orientation · Consultative Mindset · Learning Agility and strong focus on self development · Ability to position oneself at senior level · Experience in Sales training will be an added advantage.    Benefits to the Person · Opportunity to work with multiple levels across industries · A chance to develop and customize solutions for different industries · Opportunity to develop a strong consulting mindset and work in the L&D culture · A chance to deliver global programs, and working with global know-how · Opportunity to work with clients from leading Fortune 500 companies

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