Assistant Manager

Job Title: SME Sales - D2C Freight GrowthDesignation: Senior Executive / Asst ManagerLocation: Gurgaon, IndiaAbout Prozo:Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN), Prozo Logistics Network (PLN), and Prozo Warehousing & Logistics Platform (PWLP), catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40 multi-channel, tech-enabled warehouses spanning ~2 Mn Sq ft and a logistics network covering 24,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner.Role Overview:As a D2C Freight SME Sales expert at Prozo, you will be responsible for converting inbound leads and database prospects into active clients, while also generating new leads through research, referrals, and social selling. This is a high-intensity, high-reward role offering strong fixed pay and attractive incentives. You will work closely with the Inside Sales team to achieve closures within timelines and ensure quick onboarding post-deal closure. Speed, ownership, and client-centric problem-solving are key to succeeding in this role.Responsibilities:● Lead Handling & Follow-Up: Engage with warm inbound leads and qualified prospects passed by the Inside Sales team in real-time. Own the lead from first call to onboarding.● Proposal Preparation & Dispatch: Coordinate with the D2C freight operations team to prepare client-specific proposals (rates, pin code analysis, courier mix, claim SLAs) within 24 hours.● Onboarding Ownership: Ensure all newly closed clients go live within the given timelines of proposal acceptance, coordinating ops, KAM, and client setup workflows.● Outbound Prospecting (Secondary Focus): Use available time and tools like LinkedIn, ZoomInfo, and referrals to generate additional leads aligned with ProShip’s ICP.● Consultative Selling: Understand the prospect’s freight challenges—fake delivery attempts, weight discrepancies, courier delays—and present ProShip’s platform as the solution.● Pipeline & CRM Management: Maintain lead funnel hygiene, regularly update statuses, and track follow-ups via CRM and reporting dashboards.● Cross-Team Collaboration: Liaise with Marketing, Freight Ops, and the Control Tower teams to ensure client requirements are well-communicated and timely actions are taken.● Target Ownership: Drive toward aggressive weekly and monthly lead-to-closure targets, supported by incentives and performance reviews.Qualifications:● 3-7 years of experience in front-end business development or supply chain consulting roles● Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales● Strong commercial acumen● Extremely strong communication skills● Ability to prioritize, multitask, and perform effectively under pressure● An entrepreneurial mindset, a sense of ownership to genuinely solve customer problems, become a trusted advisor to customers, and make things happen, gets brownie points.● Hunter mindset● Excellent team dynamics skills