Tier 3 CC Customer Engineer
2 weeks ago
Title: Tier 3 Customer EngineerLocation: Bangalore IndiaOn call RotationDuration: 12 Mo ContractPay Rate: 1,000 LPA /hrTargeted Start Date: ASAPOwn complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services.Core ResponsibilitiesLead incident response, complex troubleshooting, and root-cause analysis across the UCCE ecosystem.Design and implement advanced call flows, routing strategies, and peripheral integrations.Plan and execute upgrades, patches, and migrations with minimal downtime.Build and maintain runbooks, diagrams, standards, and support procedures.Implement monitoring, alerting, and capacity/performance baselines for proactive operations.Partner with UC, Network, and Security teams on cross-domain changes and solution designs.Mentor Tier 1/2 staff; provide knowledge
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Tier 3 CC Customer Engineer
1 week ago
Delhi, India Insight Global Full timeTitle: Tier 3 Customer EngineerLocation: Bangalore IndiaOn call RotationDuration: 12 Mo ContractPay Rate: 1,000 LPA /hrTargeted Start Date: ASAPOwn complex operations and escalations across the Contact Center Enterprise stack for Dedicated Instance environments. Drive stability, scalability, and resilience for mission-critical contact center services.Core...
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Tier 3 UC Customer Engineer
1 week ago
New Delhi, India Insight Global Full timeTitle: Tier 3 UC Customer Engineer Location: Bangalore India Duration: 12 Mo Pay Rate: $1,100/hr INR Targeted Start Date: ASAP
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Tier 3 UC Customer Engineer
2 weeks ago
Delhi, India Insight Global Full timeTitle: Tier 3 UC Customer EngineerLocation: Bangalore IndiaDuration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP
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Tier 3 UC Customer Engineer
5 days ago
New Delhi, India Insight Global Full timeTitle: Tier 3 UC Customer EngineerLocation: Bangalore IndiaDuration: 12 MoPay Rate: $1,100/hr INRTargeted Start Date: ASAP
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CC&B/MDM Developer
3 weeks ago
Delhi, India Tata Consultancy Services Full timeExperience in hands on development of CC&B (Oracle Utilities Customer Care and Billing) and MDM (Oracle Utilities Meter Data Management) for at least 4+ YearsMust have good command in Java, Groovy Script, SQLShould have excellent understanding CC&B and MDM functional areas like Customer Information System, Billing and Payments, Credit and Collections, V...
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CC&B/MDM Developer
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeExperience in hands on development of CC&B (Oracle Utilities Customer Care and Billing) and MDM (Oracle Utilities Meter Data Management) for at least 4+ Years Must have good command in Java, Groovy Script, SQL Should have excellent understanding CC&B and MDM functional areas like Customer Information System, Billing and Payments, Credit and Collections, V...
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CC&B/MDM Developer
2 weeks ago
New Delhi, India Tata Consultancy Services Full time- Experience in hands on development of CC&B (Oracle Utilities Customer Care and Billing) and MDM (Oracle Utilities Meter Data Management) for at least 4+ Years - Must have good command in Java, Groovy Script, SQL - Should have excellent understanding CC&B and MDM functional areas like Customer Information System, Billing and Payments, Credit and...
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CC&B/MDM QA
1 week ago
New Delhi, India Tata Consultancy Services Full time- Excellent Testing acumen, should be able to prepare test cases from business requirements - Good understanding of Utility billing and metering concepts - Good functional knowledge of different modules of CC&B (Oracle Utilities Customer Care and Billing) and MDM (Oracle Utilities Meter Data Management) like Customer Information System, Billing and Payments,...
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CCS Computers
4 weeks ago
New Delhi, India CCS Computers Private Limited Full timeCompany Description: CCS COMPUTERS PVT. LTD. , established in 1993, is a leading IT services provider in India, recognized for its innovation, collaborative partnerships, and commitment to corporate responsibility. Achieving the prestigious CMMI Level-5 certification for both Development and Services, CCS demonstrates a firm commitment to quality and process...
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Webex cc
4 weeks ago
Delhi, India Servion Global Solutions Full timeRole: Webex CC DeveloperExperience: 10+ YearsLocation: RemoteJD:- As a Senior Applications Developer, this position partners with customers to design and implement Cisco contact center applications and IVR call flows. Rather than focusing on infrastructure, this role centers on business logic and customer experience design, ensuring that self-service and...