is hiring for Customer Support Executive – Voice Process_WFH
3 days ago
About HCL:HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence. Join HCLTech and be part of a team that's shaping the future of technology.How to Apply:Interested candidates can send their updated resume to Title: Customer Support Executive – Voice Process-WFHLocation: ChennaiRequired Experience: 1-2 years experinceShift: 24x7 rotational shifts (including night shifts and weekly offs)Experience Required: Minimum 1 year in customer service (non-technical support)Job Summary:We are hiring enthusiastic and customer-focused individuals for our voice support team in Chennai. This role involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls professionallyAddress customer queries and concerns with empathy and clarityMaintain accurate records of customer interactionsEnsure timely resolution and follow-up on customer issuesAdhere to shift schedules and company policiesRequired Skills & Qualifications:Minimum 1 year of customer service experience (tech support experience not considered)Excellent communication skills – both verbal and writtenStrong interpersonal and soft skillsWillingness to work in rotational shifts , including night shifts and weekendsPositive attitude and ability to work in a team environmentPreferred Attributes:Prior experience in a voice-based customer support roleAbility to remain calm under pressureMultilingual skills are a plus
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Chennai, Tamil Nadu, India HCLTech Full timeAbout HCL:HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence. Join HCLTech and...
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Chennai, Tamil Nadu, India HCLTech Full timeAbout HCL: HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence. Join HCLTech...
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Chennai, Tamil Nadu, India HCLTech Full timeAbout HCL:HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence. Join HCLTech and...
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Chennai, Tamil Nadu, India HCLTech Full timeAbout HCL:HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence. Join HCLTech and...
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Chennai, Tamil Nadu, India HCLTech Full timeJob DescriptionAbout HCL:HCLTech is a global technology company that helps enterprises reimagine their business for the digital age. With a strong legacy of innovation, HCLTech offers services across IT, engineering, and digital transformation. The company is known for its employee-centric culture, career growth opportunities, and commitment to excellence....
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Chennai, Tamil Nadu, India GS Infotech Full timeHiring Customer Support Executive for Banking Voice process Job Description/: We are Hiring Customer Support Executive for Banking Voice process Function/: Customer Support Executive Industry/: Banking Employment Type/: Direct Employment Work Location/: Chennai Work Mode/: On/-site Work Days/: 6 Days Working /(Rotational 1 Weekly Off/) Position Details/:...
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