Analytics Manager

About the Role:

As the Analytics Manager, you will oversee the end-to-end delivery of insights across Silvermine's product suite — including eForm2290, eMCS150, and Truckopedia. You'll lead a multidisciplinary team, define the analytics roadmap, and establish robust data practices that inform strategic and tactical decisions.

KEY RESPONSIBILITIES:

• Lead and mentor a cross-functional analytics team supporting product, business, marketing, and CX.
• Collaborate with functional leads to align analytics projects with business OKRs.
• Own and evolve the KPI frameworks for products and business performance.
• Ensure high quality and consistency of dashboards and reports.
• Coach and manage a team of analysts, fostering growth and delivery excellence.
• Drive adoption of analytics tools and self-serve capabilities within departments.
• Translate business problems into data-driven solutions.
• Drive analytics roadmap, improve data governance, and coordinate with Data Engineering.
• Represent analytics in leadership meetings and decision-making forums.

PREFERRED QUALIFICATIONS & REQUIRED SKILLS:

• 8+ years of analytics experience with at least 2 years in a managerial/lead role.
• Proficiency in SQL, Python, Power BI/Tableau/Metabase, GA4/Any other web analytics tools.
• Experience with web analytics and A/B testing frameworks.
• Understanding of marketing attribution and user segmentation.
• Exposure to data governance and quality checks.
• Familiarity with compliance, SaaS, or transactional web products is a strong plus.
• Strong communication skills, business acumen, and stakeholder management.

PERKS OF JOINING:

The Culture: most companies talk about their values, we live them.

• Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth.
• Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life.
• Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA.
• Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses.

The Work: stability of a market leader with the hunger for innovation and growth of a start-up

• Impactful & Broad Role: You will have a seat at the table when it comes to key management decisions, drive critical marketing strategy and decisions, and have a voice in key product and user experience decisions.
• Growth Opportunities: Learn and grow from market veterans, take advantage of a fast-paced, collaborative environment, and enjoy the ability to move up the ladder when you earn it.
• Competitive Benefits: Access comprehensive insurance for health (incl. parents), life and personal accident.

ABOUT SILVERMINE GROUP:

Silvermine Group is the largest & most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS - helping over 100,000 customers every year file federally required documents - such as IRS Form 2290, Form 8849, and MCS-150 - accurately, securely, and on time. Our technology, highly skilled customer support, and relentless focus on product improvement and growth ensures that our customers’ equipment stays on the road and their businesses keep humming.

Website: Silvermine Group Products: eform2290 and emcs150