Manager, Operations

20 hours ago

delhi, India NextDimension AI Full time

Company: NextDimension AI ( Location: Delhi, India Job Type: Full-time Compensation: Cash INR 10-18 LPA + Equity About Us: NextDimension AI is a fast-growing healthcare AI startup dedicated to revolutionizing the patient experience. We leverage cutting-edge AI and automation to streamline administrative processes for healthcare providers in the United States. We are building a world-class operations team in Delhi/Gurgaon to support our US-based clients and are looking for a foundational leader to build and scale this critical function. The Role: We are seeking a "player-coach" to be our founding operations and client leader in India. This is a hybrid role: you will own the entire service delivery and the strategic client relationship. You will be responsible for building and managing a team, while also personally handling critical tasks as our subject matter expert. You are the single point of ownership for operational excellence and client success. Key Responsibilities: Client Partnership: Own and grow strategic US client relationships. Lead all client reporting and business reviews (WBRs, QBRs). Automation Strategy: Proactively analyze client operations to identify and introduce our AI automation tools. Hands-on Leadership: Lead from the front. Personally handle patient calls, prior-auths, and RCM tasks to set the quality standard and act as the primary backup. Team Building: Recruit, hire, train, mentor, and manage the entire operations team from scratch. Process Excellence: Build, document, and optimize all operational SOPs. Compliance: Own and enforce 100% HIPAA compliance and data security. Qualifications & Skills: Required: MBA or Master's in Healthcare Administration (MHA). 5+ years of experience in operations, with at least 2 years in a leadership role. Demonstrated "player-coach" mentality: A proven willingness and ability to be hands-on, learn on the job, and perform all core tasks of the team you are managing. Proven track record of successfully hiring, training, and scaling operations teams. Excellent client-facing communication and relationship management skills. Strong analytical skills with proficiency in using data to drive decisions. Mandatory: Deep, practical experience within a BPO/KPO environment. Thorough understanding of HIPAA regulations and a commitment to data security. Preferred: Expert-level knowledge of US healthcare processes, including patient scheduling, patient queries, and end-to-end revenue cycle management (RCM) process. Hands-on experience with various EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks). Experience serving in the US Healthcare industry. Experience working in a fast-paced startup environment. Experience with call center technologies (CRM, IVR, call monitoring software). Certifications in Project Management (PMP) or Process Improvement (Lean, Six Sigma).

  • Manager – Third Party Risk Management

    18 hours ago

    Delhi, India Cubical Operations LLP Full time

    Job Title:Manager – Third Party Risk Management (TPRM)Location:MumbaiExperience:6+ YearsDepartment:Information Risk Management / Information SecurityAbout the Role:We are seeking an experiencedTPRM Managerto lead and enhance our Third-Party Risk Management framework. The ideal candidate will have a strong background inInformation Risk Management (IRM)...

  • Operations Executive

    6 days ago

    Bengaluru, New Delhi, India Federal Operations And Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role & responsibilitiesApplication Management:Receive and review personal loan application forms and supporting documents.Verify completeness, accuracy, and compliance of submitted documents.Identify discrepancies or missing information and coordinate with the sales team for rectification.System Login & Documentation:Log verified applications into the loan...

  • VAPT Manager

    18 hours ago

    Delhi, India Cubical Operations LLP Full time

    Job Title:Deputy Manager / Manager – VAPTLocation:Mumbai / BangaloreExperience:5+ YearsCertification:CRTO (Certified Red Team Operator) – MandatoryJob Description:We are seeking an experiencedDeputy Manager / Manager – VAPT (Vulnerability Assessment and Penetration Testing)professional with a strong background in offensive security and red teaming. The...

  • Senior Technical Product Manager

    4 weeks ago

    Delhi, India Tether Operations Full time

    Join Tether and Shape the Future of Digital Finance At Tether we re not just building products we re pioneering a global financial revolution Our cutting-edge solutions empower businesses from exchanges and wallets to payment processors and ATMs to seamlessly integrate reserve-backed tokens across blockchains By harnessing the power of blockchain technology...

  • Design Orthodontist

    6 days ago

    Malviya Nagar, Delhi, Delhi, India HR Manager Full time ₹ 4,20,000 - ₹ 10,80,000 per year

    Job Title: Design Orthodontist – Aligner DivisionDepartment: Product DesignLocation: South DelhiReports To: Team LeadAbout the Role:We are looking for a skilled and detail-oriented Design Orthodontist to join our aligner design team. The role involves creating accurate treatment setups, reviewing cases, and ensuring high-quality digital orthodontic plans...

  • Amazon PPC Manager

    2 weeks ago

    Delhi, India Stealth Manager - White Label Agency Full time

    We are looking for an Amazon PPC Manager with an analytical mindset and strategic vision to lead paid media campaigns within the Amazon ecosystem. This role requires hands-on experience with Amazon Advertising (Seller Central, Vendor Central, DSP) and strong expertise in optimizing investments to ensure performance and sustainable growth for managed...

  • Amazon PPC Manager

    2 weeks ago

    Delhi, India Stealth Manager - White Label Agency Full time

    We are looking for an Amazon PPC Manager with an analytical mindset and strategic vision to lead paid media campaigns within the Amazon ecosystem. This role requires hands-on experience with Amazon Advertising (Seller Central, Vendor Central, DSP) and strong expertise in optimizing investments to ensure performance and sustainable growth for managed...

  • Amazon ppc manager

    2 weeks ago

    Delhi, India Stealth Manager - White Label Agency Full time

    We are looking for an Amazon PPC Manager with an analytical mindset and strategic vision to lead paid media campaigns within the Amazon ecosystem. This role requires hands-on experience with Amazon Advertising (Seller Central, Vendor Central, DSP) and strong expertise in optimizing investments to ensure performance and sustainable growth for managed...

  • VAPT Manager

    48 minutes ago

    New Delhi, India Cubical Operations LLP Full time

    Job Title:Deputy Manager / Manager – VAPTLocation:Mumbai / Bangalore Experience:5+ Years Certification:CRTO (Certified Red Team Operator) – Mandatory Job Description: We are seeking an experiencedDeputy Manager / Manager – VAPT (Vulnerability Assessment and Penetration Testing)professional with a strong background in offensive security and red teaming....

  • Amazon PPC Manager

    2 weeks ago

    New Delhi, India Stealth Manager - White Label Agency Full time

    We are looking for an Amazon PPC Manager with an analytical mindset and strategic vision to lead paid media campaigns within the Amazon ecosystem. This role requires hands-on experience with Amazon Advertising (Seller Central, Vendor Central, DSP) and strong expertise in optimizing investments to ensure performance and sustainable growth for managed...