Senior IT Engineer

5 days ago

Pune, Maharashtra, India Idox plc Full time

Key responsibilitiesThe installation, configuration, and maintenance of operating systems and platform softwareDevelopment and administration of Mobile Device Management and desktop management systemsRoutine troubleshooting, environment capacity management and change controlProcessing assigned requests, interacting with the ticketing systemMonitoring support systems: network monitoring, SIEM, Syslog, MDM, vulnerability management, to ensure environments are properly supportedKeeping up to date with industry changes, security, bug reportsAnalysis and diagnosis of outages and raised issues.Documentation: Maintain comprehensive documentation of systems, processes, and procedures.Security: Ensure the security of systems and data through regular updates, patches, and security best practices.Provide out of hours support when requiredAdhere to Idox Information Security & Management System Policies.To be successful, you will need to bring :Hands on experience of administering Microsoft 365Experience of Windows Server administration within a mission critical environmentExperience of VMware ESX or other virtualisation technologyExperience with cloud platforms such as AWS, Azure, or Oracle CloudA good understanding of computer and network security systems (SIEM, Anti-Malware, Vulnerability Management)Experience of Linux OS administrationAn understanding of basic networking principles, protocols and utilitiesA self-starter, able to see the bigger picture, and identify solutions to problemsComfortable working alongside a geographically diverse, multi skilled team, and supporting a 24/7 environmentAdditional desirable qualities:Experience with monitoring and logging tools (e.g. Grafana)Knowledge of networking concepts and protocols

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