Technical writer

21 hours ago


Mumbai, India WorkGeek Services Full time

We are looking for a detail-oriented Technical Writer for a Fintech client in Mumbai who will be responsible for creating, curating, and maintaining high-quality technical documentation for their products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.About the RoleWe are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides.ResponsibilitiesCreate and maintain detailed technical documentation including:API guides (Swagger/Open API)Product manualsIntegration documentsDeployment & configuration guidesArchitecture diagrams and functional flows.Collaborate with engineering and product teams to understand features, flows, and business logicCoordinate with SMEs (developers, QA, infra) to extract technical insightsOwn version control of documents for each release or sprintMaintain documentation repository (e.g., Confluence, Git Hub, Notion)Ensure all customer-facing documents are reviewed and approved before releaseTranslate engineering JIRA tickets and release notes into readable, structured release documentationAlign documentation structure with ISO/Infosec and compliance audit requirementsProofread and review documents for grammar, formatting, and consistencyCreate templates and documentation standards to be followed across team.QualificationsBachelor’s degree in English, Technical Communication, Engineering, or related fieldRequired Skills3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSIStrong command of English language (grammar, structure, clarity)Experience in creating API documentation (Swagger/Open API/Postman)Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.Basic understanding of software development life cycle (SDLC) and AgileAbility to read/understand code snippets and translate technical details clearlyAbility to handle multiple prioritiesFamiliarity with versioning tools (Git), JIRA, and RESTful APIsPreferred SkillsExperience in documenting cloud-based Saa S systemsExposure to fintech/banking APIs and workflowsKnowledge of JSON, YAML, and Postman collectionsWorking knowledge of video-based documentation or walkthroughsPay range and compensation packageBudget - 10 lpaPlease note that this is work from office role - 5 days a weekEqual Opportunity StatementWe are committed to diversity and inclusivity.


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