Tele - Counsellor

5 days ago

India Amity University, Noida Full time

Job Description: Tele-Counsellor

Location: Amity University, Noida Campus

Job Type: Full-Time

Key Responsibilities:

  • Make 100-150 daily calls to prospective students and parents to provide information about courses, programs, and admissions.
  • Handle inbound inquiries effectively, addressing questions about university offerings and guiding candidates through the admission process.
  • Understand student requirements and recommend appropriate programs.
  • Follow up with prospective students to ensure timely application submissions.

Required Skills:

  • Excellent communication skills in English and Hindi (both verbal and written).
  • Strong interpersonal skills with the ability to build rapport quickly.
  • Ability to work under pressure and achieve daily call and conversion targets.
  • Basic knowledge of MS Office tools and CRM systems is a plus.
  • A proactive and customer-focused attitude.

Qualification:

  • Graduate in any discipline.
  • Prior experience in tele-counselling or student admissions is preferred but not mandatory.

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