Lead SRE Manager

1 month ago

india ViewSonic Full time

Job Summary: We are seeking an experienced Site Reliability Engineering (SRE) Manager to lead our SRE team in India. The SRE Manager will be responsible for managing the team’s day-to-day operations, driving strategic initiatives, and ensuring the reliability and performance of our systems. This role requires a strong technical background, leadership experience, and a strategic mindset to align the SRE team’s efforts with business objectives. The role also includes people management responsibilities for a team size of 10+ SREs. Key Responsibilities: Lead and manage the SRE team in India, ensuring high availability and reliability of critical services and infrastructure. Develop, implement, and manage SRE practices such as monitoring, incident management, capacity planning, and service level objectives (SLOs). Collaborate with global SRE teams to define and align on SRE best practices, incident response, and service reliability strategies. Oversee and manage the performance of systems in production and non-production environments, ensuring proactive monitoring, alerting, and capacity management. Drive initiatives to enhance system reliability and performance, including automation, Infrastructure as Code (IaC), and continuous integration/continuous deployment (CI/CD) improvements. Manage 24/7 on-call rotations and ensure the team is equipped to handle incidents and provide timely responses and escalations. Partner with engineering, DevOps, and security teams to ensure seamless integration of SRE practices and security compliance across the organization. Mentor and coach team members to develop their skills and promote a culture of continuous improvement. Prepare and present regular updates on system performance, incidents, and project statuses to leadership and key stakeholders. Ensure cost-efficient utilization of resources and drive infrastructure cost optimization initiatives. Handle people management responsibilities, including recruitment, onboarding, performance reviews, and overall team development Job Requirements: Education & Experience: Bachelor’s or Master’s in Computer Science, Information Technology, or a related field. 12+ years of experience in IT or software engineering, with at least 6 years in SRE, DevOps, or infrastructure management roles. Proven experience in leading and managing SRE, DevOps, or infrastructure teams, preferably in a global or multi-regional setting. Prior experience in managing and mentoring a team of at least 5-10 engineers with strong people management skills. Technical Skills: Strong understanding of cloud platforms such as AWS, GCP, or Azure, with experience in cloud-native architectures and services. Hands-on experience with automation tools, Infrastructure as Code (Terraform, CloudFormation), CI/CD pipelines, and configuration management tools (e.g., Ansible, Puppet). Expertise in monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, ELK stack). Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes). Strong programming/scripting skills (Python, Go, Bash, NodeJS, or similar languages). Leadership & Soft Skills: Proven ability to lead, mentor, and develop high-performing teams of at least 10 engineers. Excellent problem-solving and analytical skills, with a strong focus on system reliability and operational excellence. Strong communication and collaboration skills, with experience working across multiple teams and stakeholders. Ability to navigate ambiguity and drive strategic initiatives with limited resources and information. Additional Qualifications: Experience with security practices and compliance standards (ISO 27001, SOC 2, etc.) is a plus. Experience with cost management and optimization strategies in cloud environments. Previous experience managing incident response and on-call rotations for a 24/7 support environment.

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