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Site Reliability Engineering Manager

2 weeks ago

pune, India Gateway Search Full time

Hiring for a MNC client which provides software as a service products related to customer support, sales, and other customer communications. The company was founded in Denmark in 2007. It has over 100,000 customers and 5000+ global employees.


Currently hiring for a new Product Development Center of Excellence in Pune. As an early hire, you will have a unique opportunity to be a pivotal part of this journey.


Role: Engineering Manager (SRE)

Location- Pune (Hybrid)


Description:

  • Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Within APAC SRE, our focus is on engineering quality solutions that solve our reliability and observability needs. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance.


What you’ll be doing

  • Lead and manage your team of 5 - 10 engineers in product planning and development, develop roadmaps for services under the team’s purview
  • Facilitate your team’s professional development
  • Work closely with program, product managers and other engineering managers within and across the company to develop a collaborative culture and deliver on team roadmap.
  • Engage in and improve the whole lifecycle of service, from inception and design, through to deployment, operation and refinement.
  • Develop innovative solutions to ensure efficient SRE processes under regulatory requirements. Bring SRE expertise to the product teams that enforce regulatory requirements.


Required experience:

  • Previous experience in a role where you had direct managerial responsibility for software engineers in a team within Site Reliability.
  • 8+ years of proven experience in a Software and/or SRE role with focus on prevention, observability and improvement in a project
  • 2+ years as Manager handling a team of 5-10 people
  • The ability to solve architectural problems is a must
  • 7+ years’ experience delivering software using an OO language, preferably Java or Ruby on Rails
  • 7+ years of experience in system design is a must
  • Experience architecting, improving, and operating reliable distributed platforms
  • Experience in setting up frameworks where services are more reliable in creating automation process testing
  • Experience with AWS, infrastructure, cloud-native software design, backend systems, and Kubernetes
  • Ability to set goals to help develop careers and growth of team members while delivering on business objectives.
  • Experience working in an agile, fast-paced development environment making use of continuous unit/integration/load/performance testing.
  • Familiarity with SRE best practices, metrics, monitoring and observability tools


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